Processing Sales Specialist

Job Summary

An opportunity is available to join our Processing Sales Team based in Hamilton, New Zealand. Processing Sales is an integral part of our business in Oceania, working with customers to provide processing equipment and solutions to food and beverage manufacturers. This encompasses providing complete processing systems for various product categories, including dairy, cheese, ice cream, beverages, plant based and prepared foods.

As a Sales Specialist for Processing, your focus will be largely in the dairy industry building strong customer relationships as an E2E System Solution provider, delivering on top and bottom-line processing growth, while delivering financial and commercial excellence.

What you will do

• Achieve Financial Targets: Drive revenue growth and profitability for the Processing Business by identifying sales opportunities and implementing commercial strategies for allocated customers. Continuously analyze sales performance and portfolio competitiveness taking proactive actions to maximise sales and optimise costs.

• Strengthen Customer Relationships: Develop a deep understanding of customers' business environments, investment plans, financial performance, and operations. Build and maintain strong relationships with key stakeholders, mapping decision-makers and their strategic priorities.

• Strategic Customer Engagement: Utilize Tetra Pak’s Customer Segmentation model to align solutions with customer ambitions, ensuring a tailored and prioritized approach. Contribute to the development and execution of account plans that align with both customer goals and Tetra Pak’s strategic pillars.

• Enhance Customer Experience: Proactively identify gaps in customer interactions and lead improvement initiatives to enhance satisfaction. Ensure a seamless blend of physical and digital engagement for efficiency and impact.

• Accelerate Sales Growth: Nurture and manage processing equipment opportunities, mobilizing the right internal resources based on customer needs and opportunity maturity. Drive lead generation through customer discussions, marketing campaigns, and market expansion initiatives.

• Drive Value-Based Selling: Effectively capture customer requirements and collaborate with engineering teams to configure high-value solutions. Promote integrated system solutions, including cross-selling and upselling opportunities. Lead quoting, negotiations and contract discussions using a value-based selling approach.

• Sales Planning & Forecasting: Conduct monthly forecasting to support financial and resource planning for the Processing Business. Ensure alignment with market trends and business objectives.

• Ensure Commercial & Regulatory Compliance: Adhere to Tetra Pak’s commercial practices, pricing guidelines, contract terms, and authorization matrix. Maintain proper and timely documentation of customer engagements.

• Lead with Collaboration: Foster a culture of teamwork, knowledge-sharing, and innovation across sales and technical teams. Act as a mentor and collaborator, ensuring alignment between commercial, engineering, and customer service teams to drive collective success.

We believe you have

• Prior experience in Sales and Account Management, and confidence with B2B transactions at a senior level


• Skilled in the technical understanding of Food & Beverage Processing, preferably in the dairy industry


• Aligned to and thrive in a corporate environment and as a contributing team member


• Working knowledge of Cross-Boundary teams, either Customer or Project based


• Ideally a tertiary qualification in Engineering (Process or Mechanical), Food Technology, Food Manufacturing or similar.


• Strong proven stakeholder management, both internally and externally, building trust as an industry expert.


• Ability to be an excellent Ambassador for Tetra Pak and enhance our brand