Product Manager, Everyday Banking

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

We’re looking for a collaborative Product Manager to drive financial and customer outcomes by ensuring our products remain competitive, well-managed, and aligned with our strategic direction. Your work will support key initiatives that enhance customer experience and contribute to the success of the wider team.

In this role, you’ll offer insights to improve performance and act as a trusted subject matter expert. You’ll also help shape internal and external messaging, embed strong risk practices, and work closely with stakeholders to deliver meaningful, customer-focused outcomes.

Role Location: This role can be based in Wellington or Auckland. Let us know what works for you.

Role Type: Permanent

Hours: Standard 37.5 hours per week

Ka aha tō rā e kite ai? - What will your day look like

As Product Manager – Everyday Banking, you’ll be at the heart of shaping and delivering products that make a real difference for our customers. Your responsibilities will include:

• Contributing to the development and delivery of the Everyday Banking strategy, helping drive performance and meaningful customer outcomes


• Leading and supporting initiatives that enhance the customer experience, working collaboratively with stakeholders across the value chain


• Acting as a trusted subject matter expert, providing guidance on product matters and managing escalations and approvals with care and confidence


• Monitoring portfolio performance, analysing key metrics, and sharing insights to inform continuous improvement


• Supporting the growth and capability of our frontline lenders through clear, timely communications, training, and reference materials


• Assisting with internal and external communications to ensure messaging is consistent, engaging, and aligned with our values


• Offering support to your teammates across the Everyday Banking team, fostering a culture of collaboration and shared success


• Ensuring all activities are aligned with ANZ’s policies, processes, and strategic direction


• Upholding compliance with the Global Product Management Policy across all product initiatives


• Embedding strong non-financial risk management practices into your everyday work to ensure safe and sustainable outcomes

Ōu Pūkenga? - What will you bring?

You’re someone who brings an experienced, proactive approach to your work, with a strong sense of ownership and a genuine desire to make a positive impact. To thrive in this role, you’ll ideally have:

• Excellent verbal and written communication skills, with the confidence and empathy to engage across all levels of the organisation — from frontline staff to senior leaders


• Proven experience in the Banking and Financial Services industry, with sound knowledge of Everyday Banking products and the Visa Debit market


• A strong sense of accountability, with the ability to lead and manage delivery plans for key initiatives from start to finish


• A highly motivated and adaptable mindset, able to navigate change and manage multiple priorities


• Experience collaborating with cross-functional teams from diverse backgrounds and capabilities to deliver shared outcomes


• A solid background in product management, complemented by experience in change management, project management, and risk management


• A structured approach to thinking, problem-solving, decision-making, planning, and prioritisation

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 109475.

Te Rā Ōtinga - Job Posting End Date

Friday 20th February , 11.59pm, (NZST)