QA Technical Manager

At AROA, our people come to work every day with passion and ideas that fuel our business and go home knowing they have made a real difference in the lives of others.

AROA, which is Maori for ‘understanding’, is proudly New Zealand born and based. We develop, manufacture, and export innovative wound care products, improving the lives of millions around the world by unlocking extraordinary outcomes for our patients. Our mission is to be the global leader in regenerative healing, making our products and services accessible to everybody. 

About the role:
We’re seeking an experienced QA Technical Manager to lead QA Technical team of 3. This role will ensure strong quality and compliance across validation, qualification, calibration, maintenance, and manufacturing support activities. This role also partners closely with Manufacturing, R&D, Technical Services, and Operational Quality to ensure compliance, strengthen quality systems, and support delivery of safe, high quality AROA products.

Key Responsibilities

• Provide QA oversight for validation, qualification, process changes, calibration, and maintenance


• Ensure calibration and maintenance records are accurate and compliant


• Review quality events and ensure effective root cause analysis and CAPAs


• Provide QA input into projects and validation planning


• Support specifications, and material/equipment suitability


• Contribute to process FMEA (pFMEA) development and maintenance.


• Provide technical support for equipment and process troubleshooting.


• Lead, coach, and develop the QA Technical team


• Manage workload, priorities, and team performance


• Support team development and capability building


• Promote a high performance and collaborative team culture


• Drive continuous improvement across validation and quality systems

What you’ll bring:

Minimum of 5+ years’ QA experience in medical device or pharmaceutical manufacturing, including leadership experience. Strong knowledge of cGMP, ISO 13485, and 21 CFR Part 820 is essential. You also bring:

• Experience in validation, root cause analysis, and technical writing


• Proven experience leading technical or quality teams


• Strong communication, collaboration, and problem solving skills


• Bachelor’s degree in science, Engineering, or related field

What we offer:

At AROA NZ, we value our people and make sure working with us is rewarding, both professionally and personally. Here’s what you can enjoy as part of our team:

• Health & Wellbeing – Free on-site gym and fitness classes, plus an annual paid health and wellbeing allowance.


• Birthday Leave – A paid day off to celebrate your special day!


• Convenient Location – Free carparking onsite at our Airport Oaks sites with easy motorway access.


• Sustainable Travel Support – Fareshare public transport subsidy, WorkRide program, onsite bike shed, and electric bike charging stations.


• Family-Friendly Benefits – Generous parental leave entitlements to support you and your loved ones.


• Flexible/Hybrid Work Options – Where roles permit, enjoy flexibility to balance work and life.


• Social & Team Culture – Join a social club and enjoy team events and activities in a supportive, inclusive workplace.


• GROW TOGETHER – AROA’s Employee Share Plan an opportunity for eligible employees to share in the success and future growth of AROA


• Career Growth & Impact – Be part of a mission-led company doing work that’s never been done before, with opportunities for learning, development, and real impact.

To be considered for this opportunity you must have existing NZ working rights.