Quality Assistant - with Great Benefits

Fixed Term 3 months (1.0 FTE)

Stepping Stone Trust (SST) is a Charitable Trust that offers a range of community-based support services for adults, youth and families who live in Canterbury and Dunedin.We provide a high standard of care enabling tāngata to live their best lives in supportive and empathetic environments.We provide a high standard of care enabling tāngata to live their best lives in supportive and empathetic environments.

We are seeking a self-motivated individual who are keen to gain experience within the quality assurance, compliance and policy areas on a fixed-term basis for 3 months. You will be working closely with our Quality Manager in researching best practice, drafting policies and procedures, supporting the complaints and auditing processes and sharing agreed information in a professional and engaging manner. 

About The role | Mō Te Tūnga

This is an excellent opportunity to gain experience both within the mental health and NGO sectors that focuses on providing support in a strength-based, recovery and citizenship focused and trauma informed way.

In this role you will:

• Work closely with the Quality Manager in supporting and providing advice and guidance to kaimahi and managers
• Contribute to improving and monitoring the organisational audit systems, policies and procedures
• Support Managers and Team Leaders in their response to incidents and complaints
• Conduct continual research to ensure that all policies and procedures are compliant with HSWA and Ngā Paerewa Health and Disability Standards
• Ensure that Service Managers and Team Leaders are fully supported in meeting compliance requirements
• Keep up to date with Privacy legislation, guidelines and advice.

About you | Mōu

You will:

• Have a tertiary qualification in Law, Policy or a Bachelor of Arts or other areas of study.
• Be able to demonstrate clear and logical decision-making.
• Have critical thinking and research skills that enable you to consider issues objectively within our auditing guidelines.
• Possess clear, concise and competent written and oral communication skills that can engage.
• Have a willingness to commit to and support the bicultural journey that Stepping Stone Trust is on as we live out our partnership under Te Tiriti o Waitangi principles.
• Kaimahi at all levels in order to effectively share and embed important information.
• Have a learning mindset that acknowledges the professional needs of team management and the service we provide.
• Have a caring and compassionate nature with strong skills in building solid, beneficial working relationships with colleagues at all levels.
• A strong degree of computer literacy where you are confident using computing and cloud-based systems.
• A full, clean car licence.

Legal acumen and strong knowledge of the Health & Disability Standards, Privacy Law and our obligations are desirable but not essential.

We offer | Tā mātou mahi

A friendly work environment where you, together with support staff, can make a difference in people's lives.

• Paid birthday leave (after six months permanent employment)
• Sick leave after 3 months
• Internal training and development opportunities.

About us | Mō mātou

We are a faith-based organisation, delivering mental distress and intellectual disability and difference recovery services, and our mission is to journey with people to find a place of standing, hope, recovery, and wellness. We champion our values of Faith, Grace, Hope, Love, and Integrity in our work by bringing the best of ourselves to every situation and put the wellbeing of all the people we care for, first.

Applications close 5pm Monday 27th May 2024

If you are interested in this role and have a passion for helping and supporting tāngata in our community, then we would love to hear from you. For further information and/or a Position Description please contact Sharon on 03 338 6390 or email [email protected]. We look forward to receiving your cover letter and CV.

*Potential for the Fixed Term contract period to be reviewed and extended after 3 months.

Applications are reviewed as we receive them, and interviews may take place prior to the closing date. We reserve the right to hire employees and close a job before the advertised closing date.

Stepping Stone Trust is an Equal Opportunities Employer, and we strive to attract and maintain a diverse workforce. We are committed to providing a working environment that embraces and values diversity and ensures a positive culture for people to work in. All applicants must be eligible work in New Zealand.

** Our organisation has a strong commitment to safeguarding vulnerable people; and any employees will be vetted to a level appropriate to the role for which they have applied.

We welcome applications directly via our website. Please do not click the "apply now" button.

To view the Position Description and apply for this job go to: https://steppingstonetrust.recruitmenthub.co.nz/Vacancies & enter ref code: 6593807.