RAC Service Supervisor

Excel Refrigeration and Air Conditioning Manawatu is looking for a qualified Refrigeration & HVAC Technician with great people skills to join our team as our new RAC Service Supervisor.

As our RAC Service Supervisor, you’ll be the go-to person for leading and supporting our busy service team. You’ll play a key role in ensuring high-quality service delivery across our commercial and industrial refrigeration and air conditioning projects.

WHAT YOU’LL DO:

• Supervise and support a team of RAC technicians, ensuring work is completed safely, efficiently, and to a high standard


• Coordinate and manage day-to-day service jobs, planned maintenance, and reactive call-outs


• Provide technical guidance and hands-on support where needed, including troubleshooting and commissioning


• Maintain strong communication with clients, suppliers, and internal teams to keep jobs running smoothly


• Ensure compliance with health and safety protocols and industry regulations


• Monitor and report on job progress, technician performance, and service quality


• Assist with scheduling, resourcing, and job allocation


• Support ongoing development and training of the service team


• Contribute to continuous improvement initiatives across service operations

WHAT YOU’LL NEED:

• NZQA L4 Refrigeration and Air Conditioning or New Zealand recognised equivalent


• Current Electrical Service Technician (EST) practising Licence


• Approved Fillers Ticket


• A full unrestricted driver licence


• Proven experience in the HVAC & R industry


• To be currently living in Aotearoa New Zealand

Experience working in or with Simpro would be advantageous.

WHY EXCEL:

• Top of the range tools, PPE, uniform and equipment supplied


• Top Tier Wages


• Benefit of a work vehicle - discussions to be had regarding private use


• Receive ongoing training and development


• Medical insurance plan provided


• A paid day off on your birthday


• Working with a wide variety of customers and jobs/service/maintenance


• Company provided iPhone


• Receive continuous professional development and comprehensive training opportunities

ABOUT US:

At Excel, we are a premier industrial and commercial refrigeration and air conditioning company that proudly delivers the best heating and cooling solutions across Aotearoa New Zealand. Our customer base spans from small businesses to major industrial brands, and we take pride in our 100% Aotearoa New Zealand ownership.

When you become part of Excel, you’re not just an employee - you’re a vital contributor to our ongoing success story. We’re more than a workplace; we’re a community focused on innovation, teamwork and excellence.

APPLY:

Please apply online and one of our team will be in touch soon.

Note: Interviews and appointments may take place prior to the advertised application closing date.