Receptionist

Bring your exceptional organisational and communication skills to provide effective and seamless reception support to New Zealand’s central bank.

• Join our collaborative and supportive team

• 5 weeks annual leave and 15 wellness days

• Permanent role based in central Auckland

Te tūranga – The role

As Receptionist, you will be part of the Bank’s Executive support team working collaboratively with colleagues to provide professional reception services for the Bank and building tenants. This includes answering and operating the Bank’s telephone system, maintaining the reception calendar and appointments and managing visitors ensuring they are accurately recorded in the visitor management system.

This position requires a high level of reliability and responsibility, as our reception must be staffed continuously from 9am–4pm for security purposes. To support this, you’ll work alongside a Property Administrator who covers breaks and assists during busy periods.

This Auckland-based role is part of a wider team in Wellington, we make sure you feel connected through weekly virtual meetings, monthly catch-ups, and quarterly visits from our Workspace Lead. Our reception is a quiet, standalone space, you’ll need to be comfortable working independently.

Ō pūkenga – About you

To be successful in this role you will bring:

• Solid experience as a receptionist and telephonist with excellent customer service skills.

• Proficiency in Microsoft Office with sound word processing skills.

• Exceptional verbal and written communication skills.

• Strong organisational and time management skills with the ability to work under pressure.

• A flexible and adaptable approach and ability to be proactive and show initiative in your everyday work.

• A collaborative style and be a great team player, supporting colleagues and providing cover when required.

• Ability to obtain and maintain the appropriate level of NZ National Security Clearance as needed

Check out the job description here

Ko wai matou – Who we are  

We’re kaitiaki (guardians) of New Zealand’s financial ecosystem – enabling economic wellbeing and prosperity for all New Zealanders. We do this by providing money and cash, helping to keep prices stable and people in work, maintaining safe banking and underpinning the financial system that allows New Zealand to spend, save, insure and do business.  

We do all we can to support, a sustainable, productive and efficient economy built on integrity, innovation and inclusion. We’re building diversity and inclusion into everything we do. Our differences seed our innovation and help us deliver our best work – reflective of the needs of society. We welcome and value knowledge of Te Ao Māori, Te Tiriti and Tikanga.  

Ngā painga – What we can offer you  

The Reserve Bank – Te Pūtea Matua has so much to offer. From flexible working to an inclusive and positive workplace culture, our benefits include additional leave options, a wellness package, working-from-home equipment subsidy, generous parental leave provisions, learning and development opportunities, and access to numerous social, networking and sporting activities.  

Find more information about our benefits here: www.rbnz.govt.nz/careers/our-benefits  

Come join us if you want to make an impact   

Working at the Reserve Bank – Te Pūtea Matua is about more than a job. Here you’ll have a career, a community, and an opportunity to make a positive impact on the lives of others.  

Bring your talent, curiosity and expertise and we’ll help you do the rest. You’ll be part of one of the world’s most trusted and respected central banks. We’ll invest in you. And with you, we’re investing in New Zealand.

Kōrero tāpiri – Additional information  

We welcome all people and we want everyone to be able to equitably participate in our recruitment process.

Get in touch with us if there are any barriers to you applying, or if you have access needs and require support or adjustments: email [email protected].

Me pēhea te tuku tono – Interested?  

Check out the job description here, for this role or email us at [email protected] for more info. You can also contact us if you need any accessibility support to apply for this role.  

Applications for this role close at midnight on 1st February 2026. Please include a cover letter outlining why you think you’ll be a great fit for the role.  

Whilst acknowledging the growing use of AI, we kindly ask that the information you provide outlines why you think you’ll be a great fit for this role and authentically