Relationship Manager

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

The Agri Relationship Manager is responsible for developing, maintaining, and growing a customer portfolio by building sustainable long-term client relationships. This involves providing tailored customer solutions and proactive insights. Operating within a defined area, the role focuses on making banking easier for customers by understanding their business needs and creating insightful solutions that help them achieve their goals.

Role Location: Hamilton or Pukekohe
Role Type: Permanent
Hours: Standard 37.5 hrs

Ōu Pūkenga? - What will you bring?

You will be responsible for:

• Listening to and valuing customers to understand their business and needs.


• Providing simple, flexible solutions and actionable insights that help customers achieve their goals.


• Building strong long-term relationships and enhancing the bank’s profile in the marketplace through networking and industry engagement.


• Maintaining in-depth knowledge of core products and new offerings, introducing specialist expertise when required.


• Ensuring compliance with credit standards and operational excellence while managing risk effectively.


• Coaching customers to use the most effective channels and supporting process improvements for better customer experience.


• Managing customer pipeline activity from initial contact to follow-up on banking solutions provided.


• Contributing to regional performance objectives through meeting customer needs with ANZ solutions.

Ka aha tō rā e kite ai? - What will your day look like

To thrive and excel in this role, you should ideally possess the following:

• Strong communication skills with the ability to adapt style for different audiences and build proposals that meet customer needs.


• Demonstrated resilience, self-management, and a growth mindset with flexibility to adapt.


• Proficiency in financial analysis, including understanding of accounting concepts, cash-flow requirements, and ability to assess credit/risk for diverse portfolios.


• Ability to make sound decisions under ambiguity and identify early warning signals of deteriorating business.


• Expertise in relationship management and selling skills, including linking product features to customer needs and negotiating mutually beneficial solutions.


• Collaborative approach with strong networking skills and ability to work across teams to deliver value-added solutions.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Tō aramahi ki ANZ - Your Career at ANZ

There's something special about being part of ANZ, you're part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  Our teams do this by helping people make the most of what they have, to transform ideas, hard work and ambition into reality.

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you. That's why we're committed to helping you do this by providing you with the support, tools and resources you need to take the next big step in your career, towards even bigger things with us in the future.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

Job Posting End Date

19 February 2026, 11.59pm NZT