Relationship Partnership Lead - Ferry

Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities.

Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will create a vibrant and connected Auckland. 

We are on a journey and working to shape our organisation through an ambitious transformation programme providing for more climate-resilient, effective, and efficient AT.

Transitioning Auckland's transport network on such a mammoth scale is no mean feat and we need a talented team to ensure we are up to this task.

This Relationship Partnership role provides senior level relationship accountability and account management to high-value Public Transport operating partners (>80M of annual opex) in the Ferry space.

This role works across AT and with senior management of our operating partners, to ensure all parties are supporting the Public Transport Operating model partnership approach/principles and delivering on contractual obligations. 

• Building and maintaining relationships with business partners and relevant executives and stakeholders
• Serving as the lead point of contact in AT Metro for senior operator representatives, addressing issues or redirecting them appropriately to AT colleagues
• Ensuring that AT's long-term public transport strategy and AT Metro's delivery objectives achieve delivery outcomes through our partnerships with operators.
• Building an understanding of Operator's business models and business objectives in order to form mutually beneficial partnerships.
• Working collaboratively within AT to clarify long term objectives for PT operators, current requirements and any performance issues.
• Working with operators and the AT Metro team to solve problems that are impacting on the ability to deliver high quality service and achieve longer term outcomes.
• A tertiary degree qualification is required in commerce, business administration or related discipline.
• 10 years of account management experience
• Evidence of ability to ensure required longer term strategic outcomes are translated into short to medium term goals.
• Experience in interpreting contracts and managing to KPIs
• Maritime stakeholder experience is desirable but not essential

At AT, weembraceinclusion and fully support building a diverse workplace where people come first and we feel safe, respected, valued and supported, inclusive of our differences.Our values are more than just words - they are integral to everything we do. Manaakitanga - We care, Tiakitanga - Safe with us, Whanaungatanga - We connect, Auahatanga - Better, bolder, together. 

In addition, we also offer: 

• Investment in your professional development and training
• Opportunity for greater leadership and accountability
• ModernCBD (Wynyard Quarter) waterfront-basedoffice
• Paid parental and partner leave.
• Study assistance.
• Health and Wellbeing benefits
• Professional memberships

AT recognises that you might be perfect for this role even if you don't have all the requirements above. We also offer flexible working arrangements and are happy to discuss this further.

Please apply providing your updated CV along with a cover letter summarising how you meet the requirements of the role.

Please contact Lynn Miller on [email protected] for any further information or questions. 

#LI-LM1 

Reference # 66255

Posted: 17 Jun 2024

Closes: 03 Jul 2024 09:00

Location(s) Western Auckland, Central Auckland, South Auckland, North Auckland, East Auckland, Waiheke and Great Barrier Islands

Expertise Account Management, Administration, Analyst, Communications , Contract Management, Coordinator, Customer Service, Management, Maritime Transport, Public Transport