Restaurant Supervisor

Public Italian Kitchen | Finz Seafood & Grill | Bella Cucina

Restaurant Supervisor | Queenstown | Full-time | Permanent

Passionate about great food? So are we.

Wai Hospitality Group operates three of Queenstown's most established restaurants – Public Italian Kitchen, Finz Seafood & Grill, and Bella Cucina. Each venue has its own style and identity, but we all share the same philosophy - exceptional food, genuine hospitality, and a positive team culture.

We're looking for Restaurant Supervisors who are passionate about hospitality, enjoy leading by example, and thrive in a fast-paced restaurant environment. If you're ready to develop your leadership skills and build a long-term career with a professional hospitality group, we'd love to hear from you.

What you'll be doing

• Welcome and guide guests to their seats, introduce menus, highlight specials and make recommendations, take food and beverage orders.
  


• Handle reservations, optimise seating arrangements, and maintain service flow.


• Conduct shift briefings and team coordination.
  


• Supervise Hospitality Superstars during shifts, uphold standards and ensure compliance with regulations
  


• Contribute to achieving KPIs, including customer satisfaction and operational efficiency.
  

What we're looking for

• Minimum 12 months experience in hospitality or similar role involving customer service and sales.


• LCQ qualification with current Manager's Certificate preferred.


• Experience using hospitality POS and reservation systems.


• A genuine passion for food and hospitality.


• Passionate about customer service and leading high-performing teams.


• Excellent communication and teamwork skills.
  

What we offer

• Competitive pay of $28.00–$30.00 per hour, depending on experience.


• Full-time permanent employment.


• Rostered shifts across Monday to Sunday, minimum 30 hours per week.


• Staff meal and drink every shift.


• 40% staff discount across all Wai Hospitality Group venues.


• Ongoing professional development and career progression opportunities.


• A supportive, stable and experienced management team.


• Accommodation assistance may be available for the right candidate.

Right to work

We welcome applications from New Zealand citizens, permanent residents, and holders of valid New Zealand work visas. Wai Hospitality Group is an Accredited Employer, and for exceptional overseas candidates who meet our requirements, Accredited Employer Work Visa support may be available.

If you're looking for more than just another kitchen job and want to build your career with a respected hospitality group, we'd love to hear from you. Learn more about us:

www.publickitchen.co.nz | www.finzseafoodandgrill.co.nz | www.bellacucina.co.nz