Retail Client Lead

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. 

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

We are looking for an engaging and articulate Ecommerce Client Lead to support our client account, Foodstuffs. This role offers the opportunity to become a trusted partner to key clients, building strong relationships to define and deliver on their strategic priorities. It’s a chance to bring world-leading customer data to life and make a meaningful impact in driving change and growth for both our retail and CPG clients, while also contributing to the growth of the dunnhumby business.

As part of our retail team, you’ll collaborate with passionate, world-class professionals, using cutting-edge techniques on projects that deliver both short- and long-term impact. You’ll work in a fast-paced environment alongside data scientists and solutions managers, all committed to continuous learning and growth.

What we’re looking for:

• 3–5 years of experience in an insight-driven role


• Ability to translate data into clear, actionable insights that drive growth


• Experience within the New Zealand grocery industry


• Strong communication skills, with the ability to engage stakeholders from entry-level to C-suite


• Proven ability to build and maintain strong client relationships, establishing trust and partnership


• Ability to understand technical approaches and simplify them for client communication

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)