Retail Client Manager

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. 

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

We’re looking for a Retail Client Manager who expects more from their career. It’s a chance to become a trusted partner to key Retail Clients,  building relationships to define and deliver upon their strategic needs.  It’s an opportunity to bring world leading customer data to life and make a real impact in driving change and growth for our client, and in turn grow the dunnhumby business.

Joining our client success team, you’ll work with world class and passionate people using cutting-edge techniques on projects that will have both short and long-term impact. You’ll work within a fast-paced client leadership team, collaborating with solutions managers and commercial managers all keen to learn and grow together.

What we expect from you

• Degree or equivalent in a relevant subject.


• Translate data into insight with clear, actionable recommendations for growth


• Able to communicate impactfully with Retail Market


• Building great relationships with new and existing client stakeholders, establishing trust and becoming a true partner


• Consultative approach to help our client in a change management customer first strategy


• Great collaboration with colleagues


• Leadership skills

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)