Retail Security Patrol Officer Westgate

Looking for a role that offers variety, responsibility, and independence? We're looking for reliable and professional Retail Security Patrol Guards to join our team in Westgate, Auckland.

About the Role

This role combines vehicle patrols and site security across a busy retail environment. You'll be responsible for maintaining a visible presence, building positive relationships with retailers, and responding to incidents when required.

Key responsibilities include:

• Conducting regular vehicle patrols throughout the site

• Scanning patrol checkpoints and recording patrol activity

• Building professional relationships with retailers and site stakeholders

• Responding to incidents, alarms, and requests for assistance

• Monitoring site activity and reporting security concerns

• Working independently while maintaining high service standards

We have both day and night shifts available, operating on 12-hour rostered shifts:

• Day Shift: 6:00am - 6:00pm

• Night Shift: 6:00pm - 6:00am

What We're Looking For

We're looking for people who take pride in their work and can confidently work on their own.

You'll ideally have:

• A current Certificate of Approval (COA) or the ability to obtain one

• A full New Zealand driver's licence (essential)

• A professional, clean, and tidy presentation

• Good communication and customer service skills

• Confident working independently and making sound decisions while patrolling a large retail environment

• Capable of assessing situations quickly and responding appropriately to security, safety, and customer service incident

• Strong observation and problem-solving abilities

• The ability to remain focused during extended patrol periods

• A good level of physical fitness

• Must be available to work at least one weekend day per week

Previous security experience is advantageous, but we also welcome applicants with transferable experience from roles such as customer service, retail, hospitality, military or emergency services etc.

About Us

Red Badge Group is a proudly 100% Kiwi-owned and operated organisation providing a full suite of security services, including security guarding, alarm monitoring, mobile patrols, drone surveillance, event security and training services.

Benefits of working with us: