Room Attendant | Mercure Tauranga

Room Attendant / Housekeeping Team Member

Mercure Tauranga | Tauranga, New Zealand

Are you someone who takes pride in creating clean, welcoming spaces and enjoys being part of a supportive team? Mercure Tauranga is looking for enthusiastic, reliable, and motivated individuals to join our Housekeeping Team.

As a busy 80-room hotel and conference centre, we are committed to delivering exceptional guest experiences through outstanding cleanliness, attention to detail, and genuine hospitality. If you are positive, hardworking, and enjoy working in a fast-paced environment, we'd love to hear from you.

What We Offer

At Mercure Tauranga, our people are at the heart of everything we do. In return for your commitment, we offer:

• A positive, friendly, and supportive working environment


• Meals provided while on duty


• Competitive pay rates 


• Staff recognition and rewards programme


• Regular team social events and staff gatherings


• Career development and training opportunities


• Accommodation and Food & Beverage discounts across the Prime Hotels portfolio


• The opportunity to work with a well-established international hotel brand in the heart of Tauranga

About the Role

As a Room Attendant, you will play a key role in ensuring our guests enjoy a comfortable and memorable stay.

Your responsibilities will include:

• Cleaning and servicing guest rooms to a high standard


• Making beds, replacing linen, and replenishing guest amenities


• Cleaning bathrooms, kitchenettes, and guest living areas


• Vacuuming, dusting, and maintaining hotel corridors and public spaces


• Reporting maintenance issues and lost property


• Ensuring housekeeping trolleys and storage areas are clean and fully stocked


• Following health, safety, and hotel cleaning procedures


• Working efficiently to achieve daily productivity and quality targets


• Assisting with deep cleaning projects and other housekeeping duties as required

About You

To be successful in this role, you will:

• Have a strong eye for detail and commitment to high cleaning standards


• Take pride in delivering exceptional guest experiences


• Be physically fit and comfortable performing housekeeping duties throughout your shift


• Have a positive, can-do attitude


• Be reliable, punctual, and professionally presented


• Work well independently and as part of a team


• Have good communication skills


• Thrive in a fast-paced environment


• Be flexible and available to work a rotating roster, including weekends and public holidays

Previous housekeeping or cleaning experience is preferred, however full training will be provided to the right candidates.

About Us

Mercure Tauranga is part of the Prime Hotels Group and a globally recognised international hotel brand. We are committed to creating genuine, welcoming hospitality experiences while fostering a culture built on respect, teamwork, integrity, and continuous improvement.

We are passionate about developing our people and creating opportunities for career growth as our business continues to expand.

If you have a passion for hospitality, enjoy working as part of a team, and take pride in creating clean and welcoming environments for guests, we would love to hear from you.

Join the team at Mercure Tauranga and help us create exceptional guest experiences every day.