Rostering/Payroll Clerk

ABOUT US

OACIS is a growing aviation services company with a vision of creating freedom, flexibility, and fun for air travellers. Our values are:

Customer inspired: We constantly seek to provide the very best experiences

for our customers.

Safety and Security: We are committed to achieving the highest levels of

safety and security.

Integrity: We behave, at all times, honestly, morally and ethically.

Teamwork: We will provide support to one another, work co-operatively,

respect each other’s views, and make our work environment fun and

enjoyable.

Innovation: We seek to identify and implement new and unique ideas to

enhance our customer’s experiences.

At OACIS, our beliefs guide the way we work, always staying true to our colleagues, our customers, and our values. Together, we will create a seamless customer experience. Our customers come first. We’re constantly challenging ourselves to re-imagine the customer experience and work hard with empathy to connect and build trust. Ultimately, our service will make people feel at home no matter where they are.

POSITION DESCRIPTION
The Rostering Clerk is responsible for ensuring the effective management and coordination of rosters and payroll within OACIS operations at Auckland Airport.

Position Purpose:

To be the direct point of contact for operations and clients in relation to roster management and payroll 

Coordinate development and ongoing coverage of all rosters. 

Liaise with operational departments, Service Delivery Managers and Duty Managers 

Monitor effective use of resources against available budgets. 

Support supervisors to ensure appropriate rostering and required coverage, inclusive of sick leave coverage 

Manage sick leave calls and work with the operational team to identify the appropriate coverage 

Risk manage any ad hoc leave as required 

Ensure annual leave programs in place and appropriately forecasted Participate in agreed after hours handover processes. 

Ensure appropriate rostering of resources with work related injuries or long-term sick leave on return-to-work programs. 

Roster and facilitate other leave requirements as necessary.

Essential Experience

Payroll experience for small to medium tier organisations

Rostering for large groups is desirable 

Exceptional customer service skills

Detail-oriented with a focus on accuracy

Problem-solving abilities

 Ability to work in a fast-paced and high-pressure environment

Professional appearance and demeanour

Strong teamwork and collaboration 

Airlines operations is desirable

Skills & Competencies 

Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face. 

 Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience 

Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally 

Teamwork: willingness to assist and support others as required and get on with team members

Time management/organisation: ensure that you are always punctual and accomplish objectives effectively within time frame given and carry out administrative duties in an efficient and timely manner.

Personal attributes  

Ability to work independently and as part of a team. 

Professional approach (essential) 

Confident manner (essential) 

Positive approach to change (essential)

Benefits/Other 

Building a career in the exciting world of aviation 

Full initial training and on-going training and development 

Designer uniform supplied.

Flexible leave and rostering arrangements

 A good salary with career opportunities 

Joining a strong and fun team with a bright future

At OACIS we embrace diversity, inclusion, and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.

This job description serves to illustrate the scope and responsibilities of the role and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development

If you’re ready to step into a culture that will challenge and excite you, and help you become the very best you can be, express your interest today and let’s explore how we go places together.

We will be contacting those who have expressed interest in joining the OACIS team, and who have the right credentials, very soon.