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Sales Coordinator

Job Description - Sales Coordinator



About New Zealand Couriers
At New Zealand Couriers, we keep New Zealand businesses moving. As one of the country’s leading courier and logistics providers, we’re proud of our strong customer relationships, nationwide network, and commitment to operational excellence. Our people are at the heart of what we do, and we’re focused on building a safe, efficient, and high-performing operation that supports our customers and contractors every day.


We are seeking a highly organised and detail-focused Sales Coordinator to join our sales team based out of our North Harbour branch.


The role
This role provides critical operational, reporting, and administrative support to our sales function, ensuring our sales teams are equipped with accurate data, professional documentation, and seamless coordination to drive customer growth and revenue performance.


You will play a key role in supporting the new business telesales team in Auckland north by preparing pricing, proposals, reporting, and customer documentation, while also maintaining data integrity and supporting customer onboarding and performance tracking. This is a fast-paced, high-impact support role where accuracy, structure, and responsiveness are essential.


This is a permanent full time position working Monday to Friday, 8:30am - 5:00pm. 


What you’ll be doing



  • Prepare pricing templates, rate cards, proposals, and customer documentation

  • Support tenders, commercial submissions, and customer onboarding processes

  • Produce weekly and monthly sales reports, dashboards, and KPI tracking

  • Analyse sales and customer data to identify trends, risks, and opportunities

  • Maintain CRM data integrity, reporting accuracy, and system updates

  • Coordinate customer escalations and support resolution tracking with internal teams

  • Assist with customer reviews, presentations, and performance reporting packs

  • Improve and standardise sales processes, templates, and reporting tools


What we’re looking for



  • Experience in sales support, coordination, or commercial administration

  • Strong attention to detail with high levels of accuracy

  • Confident using Excel, PowerPoint, and CRM/reporting systems

  • Strong communication and stakeholder coordination skills

  • Highly organised with the ability to manage multiple priorities and deadlines

  • Analytical mindset with ability to interpret data and identify insights

  • Proactive, solutions-focused, and comfortable working in a fast-paced environment


What can we offer?



  • A hardworking team dedicated to shared goals

  • Career development opportunities across the Freightways group of companies


Be a part of a team, whose values attract people who are hardworking, have integrity, a strong customer focus, and are passionate about success.


At New Zealand Couriers, we have forged an entrepreneurial spirit in all that we do and are driven to get things done. If this sounds like you, apply here now! Please attach your CV and cover letter outlining your suitability for this role.


The successful candidate will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.



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