Sales Manager - Venues

Amp up your events career with a global production powerhouse.

Encore are a global event technologies company that specialises in virtual, in-person and hybrid events that connect and inspire.At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success. Key to that success is finding the right people to join our sales team as Sales Manager – Venues

The Opportunity: Sales Manager - Venues

We’re on the lookout for an Sales Manager – Venues to join our sales team. The successful candidate will be a customer focused individual who demonstrates a high level of understanding the clients needs and being able to recommend solutions. The Sales Manager is responsible in conjunction with the Venue Services Manager (VSM) for managing the sales efforts of the office.

This includes: meeting with clients, producers, meeting planners and understanding the purpose of their event; designing the technology elements of the event and negotiating the proposal with client. This position is responsible for assisting the VSM with managing the venue relationship and providing the utmost in guest service and client satisfaction. In addition this position will seek out new revenue channels and contribute to new product offerings.

If you’re passionate about events and looking for career progression as a sales professional in the Audio Visual and Events industry, then we want to hear from you !

Responsibilities

• Build and maintain relationships with all stakeholders to ensure successful client and venue relations are maintained to support the smooth running of all events
• Ensure collection of “event orders” and generate “estimates” where audiovisual services are required
• Attend all venue meetings that are relevant to Encore Event Technologies or deemed necessary by the venue or VSM e.g. sales pace meetings
• Establish and maintain a coordinated sales effort with Encore’s venue client
• Attend site inspections with venue staff and clients to arrange and plan upcoming functions to their specifications and to establish, confirm or revise their requirements
• Establish and maintain a high level of event production solutions
• Manage the allocation of client event proposals
• Provide high quality event proposals in line with Encore standards
• Manage overall client satisfaction
• Manage workflow of event sales process from initial client contact, taking the brief, solution and follow up
• Meet and exceed budgeted revenue and EBITA targets
• Increase profitable revenue and Increase conversions
• Proactively target repeat or new clients that are known to use other suppliers
• Attend and actively contribute to weekly sales meetings with Venue Sales Executives and the Manager of Event Operations (MEP)
• Handle all complaints effectively to both recover the business and to strengthen the ongoing client relationship
• Attend and present at Venue partners/Base promotional events
• Attend and maximise sales leads at all industry and networking events
• Maintain an accurate and detailed client relationships through the use of the CRM system

What we're looking for in a Sales Manager - Venues

The successful candidate will be a customer focused individual who demonstrates a high level of understanding the clients needs and being able to recommend solutions. If you’re passionate about events and looking for career progression in the Audio Visual and Events industry, then we want to hear from you!

• Experience in a similar role
• Team player

What we can offer you and why you'll love the Encore team

• No day is the same but every day is rewarding! We work in the exciting world of events. Every event presents its own set of unique thrills and challenges, charging our teams to be creative yet pragmatic every day.
• We turn ordinary events into extraordinary experiences: It’s our passion for creating unforgettable experiences
• We cultivate great culture! At Encore Event Technologies we grow teams that are seriously fun.
• You will be an integral part to the business and as such, will be in a position to showcase your passion for our events.
• Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:
• Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
• Wellness initiatives to prioritise your physical and mental well-being
• Ample opportunities for career progression and professional growth
• Commitment to sustainability initiatives, contributing to a greener future

Encore has been officially certified as a Great Place To Work in Australia, Austria, Canada, Mexico, New Zealand, UAE and the U.S. Great Place to Work are the global authority on workplace culture and Certification recognises employers who create an outstanding employee experience.

We surveyed all of our team members across the globe about their experience working at Encore followed by a short questionnaire about our workforce. Both our team members’ feedback and workforce questionnaire were independently analysed to determine our score which provides job seekers with a true insight into our great company culture direct from those who create it.

Current Opportunities for Sales Manager - Venues

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APPLY TODAY AND TAKE YOUR CAREER TO THE NEXT STAGE

Our mantra is to turn every event into an extraordinary experience. If you believe you can help us do just that, apply today.

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