Sales Operations Analyst

About our Team

At LexisNexis, we’re more than a legal and professional services company — we’re a team of thinkers, doers, and problem solvers. With 11,800 colleagues in over 150 countries, we’re using cutting-edge technology, including AI, to power real change in the legal and compliance industries.

About the role

We are seeking a Sales Operations Analyst to provide operational support to the New Zealand Sales team and the growing Regulatory Compliance (RC) business across Australia, New Zealand, and the UK. This is a hands-on, delivery-focused role suited to a mid-level Sales Operations or Business Analyst professional who thrives on bringing structure, reinforcing process discipline, and driving the adoption of tools and technologies.

The role supports two key areas:

• New Zealand Sales Operations
• Regulatory Compliance (RC) sales framework across AU/NZ/UK

You will act as a key operational partner, helping to improve sales effectiveness, maintain process consistency, and support business growth across regions.

Responsibilities

• Support New Zealand sales operations, including cadence, pipeline hygiene, and process adherence
• Act as the NZ operational representative within Pacific Sales Operations
• Map and document sales processes and identify alignment gaps across AU/NZ/UK
• Introduce structure, definitions, and operating frameworks for the growing RC business
• Reinforce Salesforce usage, data quality, and reporting accuracy
• Support rollout and adoption of sales tools and technology initiatives
• Provide support for technology changes and migrations
• Assist with Excel-based sales tools and calculators as required
• Build strong relationships with stakeholders and support prioritisation of activities
• AI Fluency: Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change. Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency.

Requirements

• 3–5 years’ experience in Sales Operations or Business Analysis
• Strong Salesforce user (pipeline management, reporting, process discipline)
• Experience working with sales stakeholders
• Ability to influence without authority
• Demonstrated ability to bring structure to evolving teams
• Strong Excel capability

Highly regarded:

• Experience supporting multi-country teams
• Exposure to sales technology or AI adoption initiatives
• Process mapping or SOP development experience

Personal attributes:

• Proactive, accountable, and delivery-focused
• Resilient and adaptable in a high-change environment
• Strong communicator with stakeholder engagement skills
• Curious and solutions-oriented

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. This role operates in a hybrid working model, with an expectation of approximately two days per week in the office. Flexibility is required to support global stakeholders across UK and US time zones, with time in lieu supported.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Employee Assistance Program
• Benefits for you and your family
• Access to learning and development resources
• Global discounts and free wellbeing & learning classes

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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