Sales Support/ Account Manager - SME - Collaborative Environment

ABOUT US

At Custom Fleet we’ve been using our smarts to make the complex simple for over 40 years. It’s the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today. 

When you join the Custom Fleet family, you’re joining a business that is Going Places. With Us, what you do and who you are matter. Being part of our diverse crew means you’ll feel welcome, empowered, and have lots of fun celebrating our success (and that sure does feel good!). We are a crew of accountable go-getters on a journey of continuous improvement – we collaborate and support each other, working hard to win for our customers, for our business, and for each other. Whilst winning isn’t everything, we are proud of our success and love it when we reach the #1 spot.

ABOUT THE ROLE

We are seeking a passionate and motivated Account Manager to join our SME Sales team to ensure our customers’ businesses have continued high level of support. The successful candidate will be responsible for increasing customer retention, growth and profitability within an existing portfolio.

Duties will include (but not limited to) – 

• Overseeing and driving sales for a portfolio of SME customers
• Responding to your customer queries while proactively managing and growing their fleet
• Understanding customer needs and identifying opportunities to add value to their existing fleet
• Proactively keeping up to date with our product offering
• Developing trusting working relationships with customers
• Work closely with the Sales Manager- SME, our Operations team as well as external Dealer Network channels to ensure sales targets are met

THE SUCCESSFUL CANDIDATE

The successful candidate will portray the following – 

• Prior experience managing a portfolio of clients
• Exceptional sales negotiation skills
• High level of competency and attention to detail
• Ability to work with and liaise with a range of internal and external stakeholders
• Have a positive and willing attitude
• Fluent in Microsoft Office (Excel and Word are highly regarded) 

FOR YOU

We offer industry leading 'Custom Perks' including:

• Annual performance bonus 
• An extra week of annual leave
• Collaborative Hybrid work environment – 3 days in office, 2 from home
• Company funded social events
• Dress for your day policy 
• Employee discounts
• Intersection – our Diversity Network
• Cultural Leave swap
• Ongoing investment in your growth including access to our digital learning platform – Degreed
• Reward and recognition programs
• Volunteer and community engagement opportunities
• Wellbeing leave

HOW TO APPLY

Please submit your resume and cover letter by clicking ‘Apply Now’.

At Custom Fleet we are committed to growing a team made up of diverse people, skills, and experiences. We encourage applications from all backgrounds, communities, and industries.

OUR DIVERSE CREW

Research shows that women and people of diverse backgrounds are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our Ways of Working, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you!

Our careers team and hiring leaders kindly request no unsolicited resumes or approaches from recruitment agencies. Custom Fleet is not responsible for any fees related to unsolicited resumes.