Scheduling Coordinator

Smoke Alarm Testing Services (SATS) is a professional smoke alarm testing company, locally owned and operated. We have been protecting homes across Australia and New Zealand for over 14 years, working on behalf of Real Estate Agents and Landlords to ensure that their properties comply with state legislation.

Our head office in Auckland is seeking a positive and adaptable individual to join our fun and energetic team. At our company, we prioritise quality, innovation, and customer service, and we are committed to equipping our team members with the necessary tools and training to succeed in their roles.

About your new position

Joining a company whose core values are dedicated to our people and clients, this role entails the responsibility of planning for a surplus of 17 field technicians in the North and South Islands while ensuring compliance with legislative standards. 

Key responsibilities 

• Navigating our in-house built software to manage our portfolio, planning effective and efficient future scheduled runs. 
• High-level administrational maintenance of our database by allocating working areas and approving and responding to the tech leave requests.
• Creating and developing ongoing working relationships with field staff.
• Maintaining good client relationships for projects under their control, including prompt problem solving.
• Take ownership of role to ensure smooth running and client satisfaction.

You’ll know this is for you if you –

• Can pivot and adapt when plans change to prioritise stakeholder demands.
• Have exceptional attention to detail, yielding tangible results.
• Highly organised with proven ability to manage high volumes of work.
• Maintain full autonomy, while being able to collaborate as a team player easily.

If you are looking for a profession to refine your skills, are eager to get started asap and display an individual wanting to be part of our long-term vision and success, we encourage you to apply now!

For further information about SATS, please refer to our website: www.sats.co.nz