Scrum Master/Delivery Lead

Drive Innovation & Deliver Exceptional Products!

Our Scrum Master/Delivery Lead is responsible for the successful delivery of a number of complex products across multiple teams, from inception through to handover to business and customers, ensuring the team's delivery of specified products and services within agreed time, quality and cost parameters.

In this role, you will develop, streamline, and nurture key relationships with the team and its stakeholders, encouraging a future-orientation and championing the values of the organisation to achieve greater levels of operational excellence and delivery through appropriate agile frameworks.

What You'll Do

• Planning - Facilitate team-level planning and coordinate across teams to ensure alignment, manage dependencies, and provide transparent delivery forecasts.

• Product Lead Interfacing - Partner with Product Owners and Managers to support backlog refinement and ensure alignment between product goals and delivery execution.

• Agile Events - Facilitate key Agile ceremonies to foster continuous improvement and enhance team collaboration, efficiency, and agility.

• Artefacts - Support the creation and maintenance of Agile artefacts, providing visibility into priorities, progress, and risks for teams and stakeholders.

• Monitoring - Track delivery health and performance and provide clear, data-driven insights to stakeholders on progress and outcomes.

• Team Performance and Impediment Removal - Coach and empower teams to improve collaboration and delivery effectiveness while proactively identifying and removing obstacles.

• Communication - Foster clear and transparent communication across teams, stakeholders, and leadership to build trust and ensure effective information flow.

• Technical Support - Collaborate with engineering leads to champion technical excellence and ensure teams have the tools and practices needed for effective and sustainable delivery.

• Knowledge Management - Promote effective knowledge sharing and organisational learning by ensuring decisions, learnings, and best practices are captured and accessible.

Preferred Work Experience

• Have 4+ years working as a Delivery Lead / Scrum Master / Agile Project Manager leveraging agile delivery practices, within Product/Digital/Tech/Software company

Certification or Qualifications

• Tertiary Level Degree in Management or similar qualification - preferred
• Certified Agile Coach and/ or Scrum Master

Technology & Systems

• A high level of exposure to Product Managers, Solution Architects, Product Owners, Software Engineers, Software Testers, UX Designers and DevOps Engineers
• Broad experience across digital systems and technology platforms (Jira, Monday/MS Projects etc)

Learning Agility

• A willingness to learn, to adapt to try new things, or take on a different perspective
• Resiliency, as change comes with the territory in a scale up tech environment
• The ability to think outside the box and focus on solutions

Mindset & Attitude

• Be motivated by outcomes with the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Your team-first mindset. Your way of working is collaborative.
• Open to sharing perspectives on opportunities to improve the team and overall organisation
• A positive attitude and strong EQ to build and maintain a great connection with your team members

Core Management Skills

• Be detail oriented team player with effective time management, planning, interpersonal, communication, organisational and decision-making skills

Process / Delivery Management

• Be innovative, proactive, and resourceful; committed to quality and continuous improvement
• Have the ability to deliver results by influencing team members and working effectively at a fast pace with cross-functional and geographically distributed teams

Conflict Management

• Have the ability to deal efficiently with escalations and difficult situations/people under pressure

• 🌳 Annual bonus scheme
• 🧠 Mental Health support
• 📚 Great learning & development opportunities
• 📍Fun and collaborative office environment in Freemans Bay
• 🏄 Monthly health and wellness allowance
• ✨ Regular team events and social activities
• 🐶Dog friendly office