Senior AI Analyst

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role

We’re looking for a Senior AI Analyst to help Tauranga City Council identify practical opportunities for AI and automation, and turn them into solutions that make a real difference for our teams and communities.

Working closely with business units, you’ll explore where AI tools, automation, and low-code technology could improve workflows, support better decision-making, and enhance service delivery. You’ll assess opportunities, gather requirements, map processes, and help shape solutions through to implementation and adoption.

This role would suit someone who enjoys working at the intersection of people, process, and technology. You’ll be confident asking good questions, translating business needs into clear requirements, building strong relationships, and helping people feel supported as they adopt new ways of working.

What you’ll be doing

• Working with teams across Council to identify where AI and automation can add value


• Assessing ideas for feasibility, risk, data readiness, privacy, and responsible AI considerations


• Gathering and documenting business requirements, user stories, process maps, and functional specifications


• Supporting the design, testing, delivery, change management, and adoption of AI-enabled and automated solutions


• Developing business cases and tracking benefits to show the value delivered


• Creating prompts, templates, and AI-assisted workflows that help teams work smarter

Ngā Pukenga | What you’ll need to succeed

We’re looking for someone with strong analysis experience, sound technology awareness, and the ability to bring people with them through change.

You’ll bring:

• Experience working as an Analyst on technology or digital transformation projects


• Strong skills in requirements gathering, process mapping, and turning business needs into practical solutions


• An understanding of AI, automation, low-code technology, and how these can support better ways of working


• Strong communication, relationship-building, and stakeholder management skills


• Experience developing business cases and tracking benefits realisation


• Experience with Microsoft Copilot, Copilot Studio, or similar AI tools would be an advantage


• A relevant qualification in analysis, technology, business administration, or equivalent experience. Business analysis certifications such as CBAP or IIBA would be an advantage, but aren’t essential

Tō Tātou Kaunihera | About Tauranga City Council

At Tauranga City Council, our work has a direct impact on the city and the people who call it home. From planning for growth to delivering everyday services, our teams help shape a city we can all be proud of.

If you’re collaborative, forward-thinking, and community minded, you’ll find meaningful work and opportunity here.

We offer a supportive and flexible workplace, with benefits including 5 weeks’ annual leave, flexible hours and career development opportunities.

You can find out more about working at Tauranga City Council here.

Te Tukanga | How to apply

To submit your application, please apply online, as we are unable to accept applications via email.

Applications will close Sunday 23rd August 

We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.
If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at [email protected]

• You must have the legal right to live and work in New Zealand to apply for this role.


• Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.

Job Description: Senior AI Analyst