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Senior Commercial Systems Analyst

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Job Description - Senior Commercial Systems Analyst

Job Description

Kia ora!

Are you ready to make an impact at New Zealand's most attractive employer? Join our Revenue Management team at Air New Zealand and play a pivotal role in shaping the commercial success of our business.

Here, you'll work with cutting-edge tools and systems, collaborate with a talented team - all while growing your career in a dynamic, innovative environment.

We have an exciting opportunity to join our Revenue Management Optimisation team as a Senior Commercial Systems Analyst (Senior Revenue Management Specialist). Playing a key part in maximising Air New Zealand's commercial performance by contributing to the ongoing support and development of a world class Revenue Management system.

Reporting to the Chapter Lead Revenue Management Optimisation, this role will suit someone with a passion for continuous improvement, innovation, and asking “what if?” to challenge the status quo and create value.

The role you will play:

  • Ensure Air New Zealand’s revenue management systems and processes support the delivery of the annual revenue plan and longer-term business strategy
  • Provide expertise in system configuration, user support, and incident management, ensuring timely resolution and reliable operation of RM applications
  • Champion continuous improvement by identifying opportunities for innovation, leveraging feedback, and ensuring systems evolve in line with business needs and technological advances
  • Lead the design, testing, and delivery of system enhancements, including optimisation capability, automation of monitoring solutions, and diagnostic tools for troubleshooting
  • Build and maintain strong relationships with stakeholders, providing trusted advice to senior leaders and ensuring successful implementation of the RM systems roadmap
  • Support end-users with accessible tools, training, and guidance to maximise the impact of RM systems across the business

Our ideal candidate:

  • Tertiary qualification in a commercial or information technology discipline
  • Minimum 2 years’ experience in a commercial, systems or analytical based role, with practical skills across multiple platforms (Windows, middleware, cloud-based environments)
  • Hands-on exposure to working with databases, API integrations, and system-to-system integrations
  • A collaborative, team-focused mindset with the energy and curiosity to learn new skills, contribute ideas, and positively influence the wider team
  • Strong problem-solving ability, using structured and logical approaches to tackle complex or ambiguous challenges
  • Excellent communication and interpersonal skills, with the confidence to engage and advise senior stakeholders
  • Adaptability and resilience, thriving in a dynamic environment and comfortable navigating change and uncertainty
  • Proven ability to build and maintain strong relationships across the business, leveraging collaboration to drive results. 

If this sounds like your next opportunity, apply today! 

Applications close 14/09/2025.

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.

If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."

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