Senior Impact Associate / Training Manager - Innovative Company

The Company
This organisation is a national training provider, offering adults, typically second-chance students the opportunity to up-skill in their digital or vocational skills.  The ultimate aim is to increase access to technology in Aotearoa; enable students to achieve higher-skilled jobs, earn more money to support their whanau and contribute to our communities.  

The impact you will make can be seen in the wider network this organisation is part of. You will be helping NZers use technology and software for other types of work to future proof employment and ultimately create a nature-positive economy.  
 
The Job
As a lead Training Manager you will manage relationships with:

1. Referrers - operating with a relationship approach where this organisation is a preferred partner for IT & vocational training; expectations are matched and the referrer truly values and understands the purpose.  Currently referrals are heavily ACC, but this will diversify. 
2. Trainers - there are 40+ contract trainers based across the country, providing approximately 20-25 hours 1:1 training per student. You will conduct needs assessments, timetable training, conduct check ins, reviews and quality checks. 
3. Students - there are 100’s of students taking part in training at one time. 

You will be part of a team of 4-5 coordinators. Your job is to ensure that the training network is delivering quality training, especially where tailored approaches are necessary to respond to high-needs or complex students (or referrers).  
 
The Ideal Person
This job is going to suit someone who has been a case manager, occupational therapist, rehab consultant or is a quality HR person.  The soft skills you’ll display:

• Be an excellent problem solver, with a good ability to listen, respond, be diplomatic and confident in conflict resolution.
• Be a strong relationship builder - the success of this business relies on the quality of relationships you and your team have with all stakeholders.  
• Organisation;  you’ll be a pro juggling multiple priorities, people and tasks at once.
• Enjoy people; you’ll be working with all sorts of people, every day.
• Have exceptional communication skills; write a great email and be just as confident conversing over the phone or in person. 

There is ample opportunity to make this job your own, and even progress within the organisation and wider network.  Please get in touch if you’d like to chat about hours, we could make 20 hours or 40 hours a week work.  
 
If you’d like to be considered for this great opportunity, please apply today.