Service Advisor

Company :

Truckstops is a wholly owned subsidiary of Sime Motors.  Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 40 years. 

With 19 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.

The role

An exciting opportunity exists for an experienced Service Advisor to become a key part of our busy and successful Service Team in Albany.

This role will see you managing customer requirements for service and repair, including,

• keeping the workshop fully booked and running efficiently
• opening & closing workshop jobs and preparing job cards
• communicating with the workshop team to provide customers with progress updates
• monitoring work-in-progress and updating customers on delays
• preparing job cards for invoicing
• ensuring a high level of customer service

To be successful, you will need:

• a passion for customer service with a personable friendly manner
• sound verbal and written communication skills
• a can-do team attitude
• impeccable time management and organisational skills
• professional telephone manner
• computer literacy and accurate data entry skills

You may already be a successful service administrator keen to take on your next challenge; or maybe you're a mechanic wanting off the tools and ready for a change of scenery.

Please submit your CV and covering letter via the 'Apply now!' button featured below. Check us out at www.truckstops.co.nz or email [email protected] if you have questions.

ALL applications must be made online, and the recruitment process will include phone screen, interview, right to work and reference checks.