Service Supervisor

Are you an experienced industrial HVAC & Refrigeration professional ready to step into a leadership role with real impact? Excel Refrigeration and Air Conditioning is looking for a Service Supervisor to lead a growing Timaru-based team, oversee complex projects, and shape the future of our industrial and commercial operations across New Zealand.

This is more than a supervisory role - you’ll be running projects, managing budgets, quoting industrial clients, liaising with customers, and leading a high-performing team. If you thrive on responsibility, problem-solving, and seeing your team succeed, this is the role for you.

Why You’ll Love Working Here

• Lead a growing, dynamic team in a company that values your input and expertise

• Take ownership of industrial projects from quoting to delivery

• Work with cutting-edge tools, equipment, and technology

• Enjoy ongoing professional development and career progression opportunities

• Competitive remuneration with medical insurance and a paid day off on your birthday

• Fully equipped with vehicle, phone, PPE, uniform, and top-of-the-line tools

What You’ll Do

• Lead, mentor, and manage a team of skilled technicians

• Oversee industrial projects end-to-end: estimation, quoting, scheduling, and delivery

• Be the primary point of contact for clients, ensuring exceptional service and relationships

• Drive health, safety, and compliance standards across all projects

• Coordinate logistics, resources, and workflows for maximum efficiency

• Contribute to business growth through innovative solutions and operational excellence

What We’re Looking For

We’re looking for a confident, communicative, and highly organised leader who can manage a growing team and deliver outstanding results for industrial clients. You’ll be someone who:

• Inspires, mentors, and motivates a team to perform at their best

• Communicates clearly and professionally with clients, staff, and stakeholders

• Manages multiple projects, budgets, and timelines with confidence

• Upholds health, safety, and quality standards across all operations

• Makes sound, practical decisions and takes ownership of outcomes

• Holds the relevant qualifications and licences (NZQA Level 4 Refrigeration & Air Conditioning or NZ-recognised equivalent, Electrical Service Technician Practising Licence, Approved Filler’s Ticket)

• Has proven industrial HVAC & Refrigeration experience and is a New Zealand Resident

About Excel

Excel Refrigeration and Air Conditioning is a 100% New Zealand-owned leader in Industrial Refrigeration and Commercial HVAC. We deliver innovative heating and cooling solutions to a diverse range of clients—from small businesses to major industrial brands.

We invest heavily in our people, our communities, and the technology that powers our work. At Excel, you won’t just manage projects—you’ll lead a team, grow your career, and shape the future of industrial HVAC in New Zealand.

Ready To Make The Move?

Take the next step in your career and apply today or feel free to contact Mark Stainton, Managing Director, for a confidential chat. Mark can be reached on [email protected] or 021 839 407.