Ships Agency Administrator

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join Wilhelmsen Port Services Limited!

Exciting Opportunity: Ships Agency Administrator in Auckland

• Are you driven by curiosity and a desire for personal and professional growth?
• Do you value accountability, sustainability, bravery, and delivering winning results?
• Are you passionate about providing exceptional customer service in a fast-paced industry?

If your answer is yes, then we invite you to join us! A thrilling opportunity has opened up for a permanent full-time Ships Agency Administrator to become part of our team in Auckland, New Zealand.

Main Responsibilities:

• The role of the Ships Agency Administrator is to provide administrative and operational support to Ships Agency operations including occasional vessel attendance, crew change management and vessel support services. 
• You will find yourself closely and effectively planning & coordinating vessel non-operational requirements in New Zealand and across the Pacific Islands. 
• You will be liaising with Government Authorities, working closely with service providers, representing our customer's interests, assisting the crew, and dealing with industry bodies.
• Be prepared for some out-of-hours and rostered weekend work as we are a 24/7 industry, but we also offer a unique degree of flexibility.

Who You Are:

• You are a self-motivated, results-driven individual with a passion for achieving excellence.
• Ability to multitask and show exceptional flexibility to work within a fast paced, ever changing environment.
• While prior experience or exposure to the Shipping Industry is advantageous, we welcome candidates with a strong work ethic and the right attitude to learn and succeed.
• Attention to detail, administrative proficiency, and a good grasp of computer skills are essential.
• You thrive under pressure, meet deadlines effectively, and approach challenges as opportunities for growth.
• Safety, compliance, and wellness are paramount to you and your team's success.
• You must possess a valid New Zealand work permit, driver's license and driving experience.

What We Offer:

• A competitive base salary, plus superannuation, and other benefits including but not limited to Health Insurance and Annual Health & Wellness Allowance.
• Flexible work arrangements to support your well-being and work-life balance.
• Our focus is on creating a supportive, cross functional team and growing our business in New Zealand and across the Pacific.
• Access to modern training programs, advanced systems, and tools to enhance your skills and efficiency.
• Health and wellness support, including an employee assistance program for you and your family.

About Wilhelmsen:

Established in Norway in 1861, Wilhelmsen is a global maritime leader providing essential products, services, qualified crews, and technical management across 60+ countries. We are committed to driving industry innovation through renewable energies, zero-emission shipping, drone deliveries, digitalization, and fostering diverse, inclusive workplaces. 

At Wilhelmsen Port Services, we embody five DNA Hallmarks that define our organizational ethos. We expect each of our employees to exemplify these values:

• Winning: We strive to be the best with a positive mindset, going above and beyond, and finding solutions to challenges with enthusiasm and confidence.
• Accountable: We take ownership, standing for individual and team results. We are proactive, honest, and transparent in delivering the best outcomes.
• Sustainability: Our commitment to sustainability goes beyond environmental care; it includes considering the long-term impact of our actions, prioritizing safety, taking corrective action when necessary, and fostering a healthy, diverse, and inclusive working environment.
• Brave: Embracing change, seeking feedback, and standing up for what is right define our bravery. We assess risks while ensuring safety and sustainability in all endeavours, and 
• Curious: We encourage asking questions, experimenting with new solutions, staying informed about market dynamics, understanding customer needs, analysing competitors, identifying opportunities, and continuously learning and improving.

Applying: 

Sounds interesting? Do you see yourself in this role? Don't miss this opportunity apply now!

Work location: Auckland, New Zealand

Application deadline: Monday, 23rd February 2026

Contact details: GBS HR Oceania (g[email protected])

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.