Sleep Coach (Customer Service) - Full time - Wellington, NZ

• Monday - Friday Full time (40hrs)
• Potential to work occasional Saturdays in the future
• Wellington, NZ
   

• Create exceptional customer experiences by greeting customers, understanding their needs, and providing personalised sleep solutions
• Recommend products and services that improve sleep quality and help achieve sales targets
• Maintain high store and clinic standards, including visual merchandising, cleanliness, and stock management
• Develop strong product knowledge by completing training and staying up to date with Resmed’s innovative sleep solutions
• Build lasting customer relationships through follow‑up, progress checks, and ongoing support
• Complete POS transactions, cash handling, and general administrative tasks accurately
• Assist with the care, checking, and maintenance of trial and demonstration equipment
   

• Retail or customer service experience (2+ years preferred)
• A sales‑focused mindset with a passion for achieving targets
• Strong communication skills—friendly, confident, and empathetic
• High attention to detail across service, merchandising, and administration
• Comfortable using technology and POS systems (Salesforce or Shopify experience is a bonus)
• Healthcare, pharmacy, or wellness experience is desirable but not essential
• Flexibility to work on Saturdays in the future.
  
   

• Full training provided—become a sleep health expert
• Career development opportunities with a global leader in health technology
• A supportive, inclusive team culture where your ideas are valued
• The opportunity to make a genuine difference in people’s lives every day
   

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.