SPOE/Triage Practitioner SMHS Hillmorton Hospital

• Permanent Full Time Position (40hrs)


• Based at SMHS Hillmorton Hospital / Comcare offices

About us 

Comcare is an established Mental Health and Housing provider assisting people with mental health or addiction issues to live well in the community. We provide a rich and diverse range of Mental Health Support Services, Housing and Housing Support Services.

The Single Point of Entry (SPOE) Practitioner provides a clinically informed, responsive, and efficient entry pathway for referrals into Comcare Services.

About this role

The role ensures that referrals from Specialist Mental Health Services (SMHS), Hillmorton Hospital are triaged appropriately, with clinical risk and service eligibility assessed in line with Comcare’s model of care.

What you’ll be doing

• Lead the triage of SMHS referrals and ensure clients are matched to the right Comcare service with accuracy, equity, and timely decision making.


• Apply strong clinical judgement to assess needs, manage risk, and escalate complex cases appropriately.


• Work collaboratively with Comcare’s Triage Practitioner and SMHS teams to deliver a seamless, coordinated SPOE intake process.


• Build trusted clinical relationships, represent Comcare at key meetings, and support smooth transitions for clients entering our services.


• Contribute to service improvement, data reporting, and culturally responsive practice aligned with Te Tiriti o Waitangi.
  

About you

To be successful in this role, you will have:

• Be a Registered Health Professional (e.g., RN, Social Worker, Psychologist, Occupational Therapist) with at least three years’ experience in mental health and/or addiction services.


• Bring proven expertise in clinical triage, risk assessment, and care coordination, with the confidence to navigate complex or high-risk situations.


• Demonstrate exceptional interpersonal and relationship building skills, enabling effective collaboration across SMHS, NGOs, and multidisciplinary teams.


• Be highly organised, solutions‑focused, and competent in electronic client systems (e.g., Recordbase), with a strong ability to problem‑solve and prioritise in a dynamic environment.


• Hold a solid understanding of Te Tiriti o Waitangi, recovery principles, and strengths‑based practice, with a genuine commitment to equitable and culturally safe service delivery.


• Experience in the mental health and disability sector would be an advantage.


• Applicants must hold a current full, clean driver’s license. 

Eligibility

Applicants for this position must have the legal right to work in NZ and consent to undergo a criminal record check process.

What we offer

In return Comcare provides a supportive and positive culture that is committed to the ongoing development of its workforce in an area of growing need.

“Ko te whakaora, he hīkoi whakamārama. Māna anō tōna ake ara whakaora e whakarau” 

 “A journey of discovery where an individual leads their own unique process of moving forwards” 

How to apply

Applications close Wednesday 10 June 2026 at 3pm.

Please note, this role may close earlier if suitable candidates are found, so apply today!   

To view the job description, please visit www.comcare.org.nz/current-vacancies/

If you have any questions, please contact the Recruitment Team on [email protected]