Student Experience Advisor - Fixed Term and Permanent Opportunities

The University of Auckland is Aotearoa  New Zealand’s leading university. With more than 6,000 academic and professional staff supporting over 46,000 students, we are proud to be one of the country’s largest and most diverse employers. Our people are driven by curiosity, purpose, and a shared commitment to creating positive impact for our communities.

Te Whiwhinga mahi | The opportunity

We have an exciting opportunity for a Student Experience Adviser to join us, supporting students across the Faculty of Business & Economics, and the Faculty of Law. While each faculty has a distinct academic identity, our professional services team provides seamless support across both, ensuring that every student feels supported, included, and empowered to succeed.

The Student Experience Adviser plays a key role in creating a positive and engaging student journey.  Working within the Student Support and Engagement team, you’ll help students feel connected, supported, and empowered to succeed, through meaningful co-curricular programmes and initiatives.

We currently have two opportunities available:

• 1 x Fixed-term (full-time) through to December 2027
• 1 x Permanent (full-time)

This is a varied, people-focused role where you will work closely with students, faculty, student leaders, and central support services to deliver programmes and experiences that enhance wellbeing, belonging, and engagement beyond the classroom.

Key responsibilities include:

• Deliver a calendar of engaging initiatives, activities, and events that support students in non‑academic spaces.
• Work with individual students and student groups to encourage participation in co‑curricular activities and enhance their sense of belonging.
• Support and promote mentoring, leadership, volunteering, and community engagement programmes.
• Collaborate with faculty, Campus Life, and central support services to coordinate student wellbeing initiatives and communications.
• Support faculty clubs and student executives through training, resources, promotion, and event delivery.
• Gather and analyse qualitative and quantitative feedback to evaluate programme effectiveness and recommend improvements.
• Deliver services that align with customer‑centred service standards, equity commitments, and Te Tiriti o Waitangi obligations.

The roles are full time 37.5 hours per week.  Salary range Band E position: $63,600 – $79,300 per annum (depending on skills and experience)

For more detailed information, please refer to the Position Description

He kōrero mōu | About you

You are a confident, approachable, and solutions‑focused professional who enjoys working directly with students. You’re someone who can quickly understand what students need, connect them with the right support, and create opportunities that help them thrive.

You’ll bring strong interpersonal and organisational skills, a collaborative mindset, and the ability to manage a varied workload with energy and attention to detail. You’re comfortable working across teams, building relationships, and adapting to changing priorities in a dynamic tertiary environment.

You will bring:

• Experience delivering activities, events, or programmes in a customer‑focused environment.
• Experience working in a tertiary or learning environment, ideally with students.
• Understanding of equity issues in Aotearoa New Zealand, particularly relating to Māori and Pacific communities.
• Strong relationship‑building, communication, and problem‑solving skills.
• Ability to plan, coordinate, and deliver initiatives while seeing the bigger picture.
• Confidence using digital tools and systems, including the Microsoft Office suite.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university, located in one of the world’s most liveable cities. We are committed to providing a supportive and inclusive working environment.

• Flexible working options (including WFH where appropriate)
• Up to 6.75% employer superannuation contribution (for eligible staff)
• Five weeks’ annual leave (depending on role and contract)
• Career development and progression opportunities
• Access to wellbeing programmes and staff support services
• Discounts on parking, childcare, and a range of internal and external services

Please note that some benefits may vary depending on the nature and duration of the appointment.

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online by Tuesday 9 June 2026.

Please include your CV and cover letter, outlining how your skills and experience align with the role.

In your cover letter, please indicate whether you are interested in the fixed-term role, permanent role, or both.

For a confidential conversation, please contact Ashley Flavell at [email protected].

Please note applications cannot be accepted via email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz