Support Software Developer (New Zealand)

Job Overview

At Octave, our public safety solutions help protect 1 in 7 people across the globe. Right now, the industry is moving through a once-in-a-generation shift to cloud-based technology, and we're leading the way.

As the Support Software Developer, you'll help customers navigate that transition while building, supporting, and improving software that powers critical public safety operations. You'll solve complex technical challenges, deliver practical solutions, and help keep essential systems running when communities need them most.

This role suits someone who enjoys digging into problems, takes ownership, and genuinely wants to help. You'll balance project work, support requests, and occasional urgent incidents, all while working closely with a team that values fresh ideas, collaboration, and continuous improvement. The selected candidate needs to be based in Wellington.

Quality matters here. You'll bring a disciplined engineering mindset and build quality into every stage of development, from design through deployment and support.

#LI-AC1 #LI-Hybrid

Responsibilities

What you'll bring

Skills and experience

• Strong technical capability across modern software development technologies.


• Excellent communication skills, both written and verbal.


• Proven problem-solving and analytical thinking skills.


• Strong listening skills and the ability to understand complex requirements.


• Effective time management and prioritisation skills.


• Experience working with multiple stakeholders and competing priorities.


• Ability to collaborate with third-party providers, consultants, and global technical teams.

What sets you apart

• You're self-motivated and comfortable working independently.


• You build strong relationships and work well across teams.


• You focus on outcomes and move with purpose.


• You spot opportunities to improve processes and systems.


• You stay curious and keep up with new technologies and industry trends.


• You welcome accountability and constructive feedback.


• You care about quality and take pride in your work.


• You're a team player who's willing to step in where needed.


• You're genuinely passionate about technology, both inside and outside of work.


• You communicate progress clearly and deliver on commitments.


• You understand the commercial impact of your decisions.


• You embody Octave's values: professional, engaged, innovative, customer-focused, entrepreneurial, and results-driven.

What you'll need

• A tertiary qualification in Software Engineering or a related discipline.


• Strong experience developing software using Microsoft .NET for desktop and/or web applications.


• Experience building full-stack web solutions, including:

Front-end

• React, Angular, or similar JavaScript frameworks.


• Experience with Leaflet or OpenLayers is a plus.

Back-end

• Web service APIs.


• Oracle, SQL Server, or similar relational databases.


• Experience with Azure DevOps, CI/CD pipelines, and infrastructure automation.


• Experience working with one or more unit testing frameworks.


• Solid understanding of the software development lifecycle, including release management, coding standards, and documentation.


• Experience working in Agile and Scrum environments.


• Exposure to both traditional and hybrid project delivery methodologies.


• Knowledge of the Public Safety sector is advantageous.


• Experience working within an IT vendor or service management environment is preferred.

Additional requirements

• Domestic travel may be required.


• Flexibility to participate in a 24/7 on-call roster when needed.

Education / Qualifications

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. 

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.