Sustainability and Operations Manager

• Competitive salary + 10% superannuation + a suite of leading employee benefits

• Hybrid role + centrally located offices in Britomart + WFH options available

• Develop your career with Westpac!

At Westpac, we’re committed to helping Aotearoa build a sustainable future. Joining our Shared Services, Transformation & Customer Operations team means stepping into a purpose‑driven environment where your work directly contributes to Westpac NZ’s climate and sustainability commitments.

Mō te tūranga | About the Role

As our Sustainability and Operations Manager, you'll play a pivotal role in leading sustainability initiatives aligned with the Westpac New Zealand Sustainability Strategy. Reporting to the National Facilities & Operations Manager, you’ll oversee emissions reporting, assurance processes, and supplier engagement to help Westpac achieve its environmental goals.

You’ll also lead two direct reports: an Operations Relationship Manager and an Operations Assistant who support supplier management and day‑to‑day operational activity.

What you’ll be doing

• Leading sustainability initiatives across Westpac NZ and the Group that align with the Sustainability Strategy

• Collecting and verifying emissions data for accuracy, completeness, and reporting requirements

• Providing insights and commentary on emissions trends, challenges and highlights

• Preparing approval memos and supporting disclosure requirements for Sustainability and Finance teams

• Supporting Toitū net carbon‑zero certification and other assurance processes

• Managing Renewable Energy Certificate (REC) purchasing and processes

• Partnering with suppliers to strengthen sustainability practices, reduce deforestation and protect natural habitats

Nā tāu rourou | What will you bring?

We’re looking for someone who’s genuinely passionate about sustainability and enjoys turning insights into meaningful action. You’ll be someone who thrives on building strong relationships, communicating clearly, and working with a wide range of people to make change happen. You’ll feel confident diving into data, guiding others, and helping the organisation lift its environmental performance in practical, measurable ways.

Here’s what you’ll bring:

• A background in sustainability

• Confidence working with emissions data and operational reduction plan

• Familiarity with Toitū net carbon‑zero certifications

• Experience managing suppliers or working closely with external partners

• An understanding of RE100 and Renewable Energy Certificates (RECs)

• The ability to lead, coach or support others to deliver great work

Westpac Hei Wāhi Mahi | Working at Westpac

Immerse yourself in a supportive team environment and enjoy some of the best banking and lifestyle benefits in the market, including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best

• Additional purchased leave options up to 4 weeks per year

• Banking benefits, insurance discounts, and superannuation scheme

• Career growth – we promote internal capability and recognise star performers

• Generous parental leave – and top up government paid parental leave

• School holiday subsidy – helping you balance work and family during school holidays

• 2 Volunteer days per year