Team Leader - RMA Support

See more about the role below, including the responsibilities and skills we are looking for.

Whangarei, New Zealand

Reference: 6611102

About us:

At Whangarei District Council we are passionate about making our community a thriving and positive place to live and work. With strong development in our district, and a supportive, positive, diverse working environment in anorganisationwhich values its community and its people, there's never been a better time to make the move toWhangarei District Council.

About the role:

Due to an internal promotion, we have a rare opportunity for someone interested in leading our team of 3 Support Assistants who provide administration and customer service support for the RMA Consents team.

This role combines outstanding administrative skills and leadership, so if you are passionate about those areas, we may have the perfect opportunity for you. Some of the day-to-day duties may include:

• Coaching, mentoring, developing, and growing your small but highly competent team.
• Maintain teamwork processes and workflows to ensure that applications are entered in a timely manner.
• Ensure all statistics, financial reporting and external client requirements are prepared and accurate.
• Co-ordinate administration for Hearing Processes including notification and evidence.
• Oversee the administration of the road naming process.
• Maintain a team environment that fosters and develop effective working relationships.
• Monitor the performance and workloads of our support assistants.

About you:

This is a high performing team, so we want to speak with you if you are enthusiastic, possess excellent communication skills and can easily relate to others both within your team and externally. Additionally, you will bring;

• Proven ability in leading an administrative team.
• Solid experience in high quality administration.
• A keen interest in continuous process improvement.
• Ability to meet tight timeframes, ensuring outputs are accurate and appropriate.
• Willingness to pitch in and assist the team with day-to-day tasks.
• A high level of competence in the use of technology.
• A commitment to ongoing training and development.
• A desire to be part of a dynamic, hardworking and fun team.

If you have some experience with statutory processes, that would be an advantage.

Ready to apply?
If this sounds like you and you would like to be considered for this fantastic role within our hardworking and progressive team then don't hesitate to get in touch with us to learn more or submit your application.

There's a lot that'll make you 'Love it Here!' and we are eager to hear from people who would like to know more about this exciting opportunity. We encourage people from all walks of life to apply - your attitude and passion are as important to us as your experience and capabilities.

Find out about what we do as a Council, and how you can bring your energy, your culture, your skills and experience, your dreams to create your best life.

Live and Play

There are many great reasons to be a part of Whangārei District Council. Find your perfect work-life balance at WDC.

Contact Us

We’re always looking to hear from passionate and talented people, let us know if you have a question by connecting with us.