Primary Details

Role Highlights 

• Auckland-based permanent role with part-time hours (three days: Tuesday, Wednesday and Thursday).

• Support the growth of our Cyber product with strong operational impact.

• Hybrid role, happy to talk flexible working (if applicable)  

The Opportunity   

This is an opportunity to help shape and scale a growing Cyber portfolio. Working alongside the Head of Portfolio, Cyber, you’ll support day-to-day underwriting operations while helping create the structure, rhythm and consistency that enables sustainable growth.

This could be a great fit for someone who enjoys bringing order to complexity, is curious about how things can work better, and wants to combine underwriting knowledge with strong operational thinking in a highly collaborative, market-connected environment.

About QBE    

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. 

• We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time.
• We’re building momentum towards our vision to become the most consistent and innovative risk partner.
• What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.  

Your new role   

In this role, you’ll support the underwriting of new business and renewals across the Cyber portfolio, including quoting, binding, negotiation and portfolio administration. Working in close partnership with the Head of Portfolio, Cyber, you’ll help keep the function running smoothly while creating the operational foundation that supports profitable growth and strong service delivery. You’ll also:

• Underwrite new business and renewals across the Cyber portfolio, including quoting, binding and negotiation within delegated authority.
• Manage day-to-day underwriting and portfolio administration, ensuring accurate documentation, smooth workflows and timely service delivery.
• Build strong working relationships with brokers, business partners and internal stakeholders to support responsive, solutions-focused underwriting service.
• Help establish and maintain the operational foundations of the Cyber portfolio by improving processes, supporting documentation and creating structure that enables growth.
• Contribute to underwriting, claims and partner discussions locally and globally, supporting knowledge sharing, portfolio insights and continuous improvement across the function.

About you   

This is a hands-on role with a strong operational focus. While underwriting experience is advantageous, success in the role will come from your ability to stay organised, manage competing priorities, maintain accurate documentation and work autonomously across a broad range of underwriting and portfolio activities. Ideally, you’ll have:

• Experience in underwriting, underwriting operations or a related industry support role, with a solid understanding of insurance principles and policy documentation.
• Strong organisational capability, with the ability to manage detail, juggle priorities and build effective structure and process in a dynamic environment.
• A curious and proactive mindset, with an interest in understanding the why behind decisions and identifying opportunities to improve the way work gets done.
• Ability to engage with brokers, partners and internal stakeholders, with a service-minded approach and the ability to build trusted working relationships.
• You may come from a portfolio support, scheme underwriting, operations, project delivery or transformation background and be ready to bring that experience into a specialist Cyber environment.

Benefits    

• We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:  
• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance  
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice  
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super  

To learn more about benefits of working with us, click here.  

Awards & Recognition   

We value our employee’s experience with us and are proud to have been recognised for the following awards:  

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program  
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards   
• Ranked in the top ten in the AAGE Top Graduate Employers 2026 for small sized program as voted by graduates  

To learn more about our achievements, click here.  

How to Apply  

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. 

Your career. At the heart of it.  

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.