University Security Guard - Hamilton

Red Badge Group is looking for a proactive and reliable individual to join our team as a Tertiary Security Guard in Hamilton. If you are passionate about safety, committed to providing excellent customer service, and take pride in creating secure and welcoming tertiary environments, we invite you to apply. Be part of New Zealand’s leading independent security services provider and make a real difference every day.

About the Role:

• Be a visible and approachable security presence, creating a safe and welcoming campus for students, staff, and visitors.

• Full and part time positions available with competitive, weekly pay and guaranteed shifts.

• Opportunities for professional development and permanent roles following a successful fixed-term period.

• Access to comprehensive training, employee benefits, and Employee Assistance Programme (EAP) support.

• Work in central Hamilton and contribute positively to your community.

Main Responsibilities:

• Deliver outstanding customer service, assisting with queries, directions, and upholding a safe campus environment.

• Monitor and control access to university buildings and secure areas in line with site procedures.

• Patrol campus regularly, remaining vigilant and maintaining a high level of alertness to ensure safety at all times.

• Respond quickly, calmly, and professionally to incidents or emergencies, using clear communication to de-escalate situations where needed.

• Prepare accurate and timely incident reports and site records in accordance with university and company guidelines.

• Collaborate effectively with university staff, students, and emergency services as needed.

Key Skills:

• Excellent customer service and interpersonal skills, able to support people from diverse backgrounds.

• Strong written and verbal communication, suitable for both public-facing interactions and incident report writing.

• Understanding of access control procedures and the ability to follow detailed protocols.

• Ability to identify and respond to safety risks quickly and appropriately.

Ideal Traits – Teamwork, Integrity & Professionalism

• Collaborative team member with a proactive and positive attitude.

• High levels of integrity and a commitment to confidentiality in all situations.

• Professional demeanour – reliable, punctual, and committed to upholding security and university standards.

• Alert, observant, and able to react decisively in fast-changing or pressured situations.

What You’ll Need:

• Eligibility to work in New Zealand and at least 18 years old.

• Hold, or be able to obtain, a current NZ Certificate of Approval (COA) Security License.

• Clean criminal conviction record.

• Flexible availability to work shifts on various days of the week, including availability for both weekend days.

• Full Clean Drivers License

If you’re ready to take the next step in your security career and be part of a team that values diversity, teamwork, and personal growth, we would love to hear from you.