University Security Site Supervisor - Hamilton

We’re looking for an experienced Security Site Supervisor to take full operational ownership of security service delivery at a single, dedicated university campus in Hamilton. You’ll lead from the front, keep service standards high, and build strong relationships with both your team and the client.

This is a Monday - Friday role, working evening shifts - 4pm-12am (midnight), 40 hours per week.

Responsibilities:

• Own the day-to-day delivery of security services, ensuring all shifts are covered and compliant

• Act as the escalation point for incidents, emergencies, and emerging risks

• Be the primary point of contact for the client and contribute to regular site meetings

• Set clear expectations and drive service improvements

• Lead, coach and develop security staff across the site

• Manage performance, attendance, wellbeing and team culture in line with policy

• Work with Operations Coordinators to deliver effective rosters and leave planning

• Ensure COA, site training and inductions are current and consistently reinforced

• Maintain adherence to SOPs and site procedures through visible leadership

• Oversee incident response, reporting and investigations

• Implement corrective actions in partnership with the client

• Promote a strong H&S culture and continuous improvement on site

• Additional duties may include: Patrolling, lock-up/un-lock, egress checks, CCTV monitoring, and other operational tasks.

About you:

• Proven leadership experience in security or similar operational environments

• Strong written and verbal communication, including clear reporting

• Calm under pressure with the ability to manage competing priorities

• A Current Green Certificate of Approval (COA) or the ability to obtain one

• Experience managing a complex site with multiple stakeholders

• Confident, professional client-facing leadership experience

What We Offer:

• Competitive pay, paid weekly.

• Guaranteed hours with consistent shifts.

• On‑the‑job training and development opportunities.

• Supportive team environment with clear career pathways.

• Employee benefits including discounts, recognition programmes, and well-being support.

If you’re ready to lead a team, lift standards, and deliver an exceptional on-site service, we’d love to hear from you.