Venue Manager | Margo's Queenstown

About Us

Margo’s is a high-volume, high-energy restaurant with a strong reputation and a proven operating model already in place.

As part of Future Hospitality Group, a collection of well-known Queenstown venues, focused on delivering exceptional guest experiences and consistent, high-performing operations

The Role

This is a hands-on Venue Manager role with full responsibility for the overall performance of the venue across the team, operations, and financial results.

You’ll step into a strong foundation and take it further, driving consistency, hitting clear targets, and lifting performance commercially, operationally, and culturally through strong leadership and execution.

Key Responsibilities:

Team & Leadership

• Lead and develop a high-performing team alongside the Head Chef


• Set clear expectations and drive accountability to standards


• Build a strong, consistent team culture
  

Performance & Operations

• Deliver on revenue, labour, and cost targets


• Manage Prime Costs (COGS + Labour)


• Oversee daily service and ensure smooth, efficient operations


• Work closely with the Head Chef to align kitchen performance
  
  

Guest Experience

• Lead and elevate the guest experience, ensuring every service delivers at a high level


• Set the tone on the floor; driving energy, pace, and strong service standards


• Turn guest challenges into positive outcomes through confident, hands-on leadership


• Use feedback to refine and continuously improve the overall experience
  

What you bring:

• Proven experience as a Venue Manager or Senior Manager in a high-volume environment


• Strong financial and cost control capability


• Ability to lead across all areas of the venue


• A hands-on leadership style


• Confidence to hold standards and drive accountability
  

What You’ll Get:

• A high-performing venue with a solid foundation


• Real ownership of performance and decision-making


• Opportunity to shape and evolve the operation


• Support from an aligned Operations Manager and leadership team


• Growth within an established hospitality group


• Performance-based bonus structure


• Staff discounts across Future Hospitality Group


• Wellness benefits


• Ski pass discounts and local perks
  

What success looks like

• Financial targets achieved, Prime Costs controlled


• A stable, high-performing team


• Consistent, smooth service across all shifts


• Strong alignment across the venue


• A venue that consistently performs at a high level across service, team, and financial results

Apply Now

If you’re ready to step into a solid operation and take it further, apply now with your CV and Cover Letter!