Village Technology Field Technician

You can help bring our villages to life! 

At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.  

The way we work is guided by our values - One Team, Strong Enough to Care and Strive to Be the Best. We know it takes a collective effort to bring a village to life and help it thrive, so Summerset is a place where everyone’s uniqueness and diversity can shine.  

When you’re part of the Summerset team, you belong to a place where your work has real impact, who you are is fully embraced and where your career flourishes. 

We have an exciting opportunity for Village Technology Field Technician based in Christchurch. In this role, you will play a pivotal part in supporting Summerset’s growth across New Zealand and Australia by installing and maintaining the technology that powers our villages and offices. Reporting to the Village Technology Manager, you will:

• Lead the setup and installation of ICT and AV systems, including desktops, mobile devices, Nurse Call, CCTV systems, and more.
• Provide technical support, from diagnosing issues to training staff on new systems.
• Travel to villages for new builds, refurbishments, and technology upgrades.
• Ensure all installations meet Summerset’s high standards for quality and innovation.
• Maintain hardware, software, and asset records while driving process improvements.

You will have hands-on technical expertise, a problem-solving mindset, and a passion for delivering outstanding customer service. To succeed in this role, you will bring:

• 2+ years’ experience in IT installations, support, or service desk environments.
• Strong working knowledge of Windows 10, Office 365, Active Directory, and mobile device management (iOS, MDM).
• Excellent communication, planning, and organizational skills.
• Proficiency with hand tools and power tools for installations.
• A full NZ driver’s license and the ability to travel regularly.
• A positive, energetic approach to solving technical challenges.

What's in it for you?

• Staff share scheme
• Southern Cross health insurance
• Birthday day off
• Discounts across a range of brands and retail stores

Applications close for this role on the 20th of June. 

Please note due to NZ Immigration requirements we are obliged to consider candidates that already have the right to work in NZ for this role first.