Volunteer Retention and Connection Coordinator

Volunteer Retention and Connection Coordinator

Title: Volunteer Retention and Connection Coordinator- Wellington

Job Type: Permanent/Full-time

Location: Wellington

Closing date: Wednesday, 26 June 2024

Blind Low Vision NZ is the leading national provider of vision rehabilitation services for people whoare blind, deafblind or have low vision. Now more than ever, the opportunities are here to make areal difference for people with sight loss, and you’ll help us achieve our vision of empowering NewZealanders who are blind, deafblind or low vision, to live the life they choose.As well as supporting individuals, we seek to make big-picture change by advocating for inclusivecommunities and for optimal eye care services for all New Zealanders. We have a rich historystretching back to 1890 and as we continue to connect people with sight loss to expert staff andtheir peers, we also continue to be one of New Zealand's most trusted and iconic not for profitorganisations.

We are excited to be hiring a superstar Volunteer Retention and Connection Coordinator to join our team. Volunteer services are a critical delivery mechanism to change the lives of blind, deaf-blind and low vision New Zealanders.

A recently renewed national strategy means we have the mandate to take our volunteering services and the care and experience we provide for our volunteers to the next level.

Reporting to the Head of Volunteering, this role will help ensure BLVNZ remains a volunteer organisation of choice in Aotearoa by:

· Helping design and undertake retention initiatives, including running reward and recognition programmes.

· Identifying and managing 3rd party partnership opportunities as part of volunteer reward and recognition.

· Sourcing and collating volunteer feedback and reporting on insights .

· Working with the Volunteer Services team to support the delivery of strategic initiatives .

· Handling administration tasks as required for the role.

Ko wai koe | About you

You will be well versed in reward / recognition and event management in the not-for-profit sector, ideally in the volunteering domain. You’ll also have:

· A minimum of 3 years’ experience of administration and event planning.

· Knowledge of best practice relating to volunteer connection and a deep understanding of what makes volunteers tick.

· Analytical and problem-solving skills, with a solution focused lens .

· A strategic thinker, able to translate strategy and goals into plans and actionable initiatives .

· Excellent oral and written communication skills along with sound listening skills.

· Strong relationship building, collaboration skills and ability to work effectively with multiple stakeholder groups.

· Ability to challenge convention, develop/implement change and identify opportunities for continuous improvement.

· Experience with CRM systems, preferably SalesForce for not-for-profits .

· Proficiency in MS Outlook, Word, Excel, PowerPoint, and online tools .

· Working knowledge and understanding of social media and content development .

Me pēhea te tuku tono | How to apply

This is a great opportunity to join an organisation that is truly passionate about helping theirclients, while also offering rewarding career opportunities, great staff benefits, and a flexiblework environment where possible! As we strive to be a for purpose organisation, our staff take anactive interest and participate in fundraising and volunteer opportunities.

To show an interest in this position, please click ‘Apply Now’ and submit a formal applicationthrough our Careers Portal. Should you have any questions, please contact our Recruitment Team [email protected]

Joining Blind Low Vision NZ means being part of a whānau that values and celebrates the uniquecontribution each individual brings. We encourage suitably qualifiedindividuals who are blind, have low vision or any other disability to apply. We aspire toincrease the representation of a diverse workforce within our organisation.We care about the wellbeing and success of our people, providing a supportive and inclusiveworking environment where people can thrive and be their true selves.We are dedicated to the principles of Te Tiriti o Waitangi and continue to develop ourunderstanding and implementation of the principles through all aspects of our work.

Mō mātou | About Us

Blind Low Vision NZ is the leading national provider of vision rehabilitation services for people whoare blind, deafblind or have low vision. Now more than ever, the opportunities are here to make areal difference for people with sight loss, and you’ll help us achieve our vision of empowering NewZealanders who are blind, deafblind or low vision, to live the life they choose.As well as supporting individuals, we seek to make big-picture change by advocating for inclusivecommunities and for optimal eye care services for all New Zealanders. We have a rich historystretching back to 1890 and as we continue to connect people with sight loss to expert staff andtheir peers, we also continue to be one of New Zealand's most trusted and iconic not for profitorganisations.

Mō tēnei tūranga mahi | About thisrole

We are excited to be hiring a superstar Volunteer Retention and Connection Coordinator to join our team. Volunteer services are a critical delivery mechanism to change the lives of blind, deaf-blind and low vision New Zealanders.

A recently renewed national strategy means we have the mandate to take our volunteering services and the care and experience we provide for our volunteers to the next level.

Reporting to the Head of Volunteering, this role will help ensure BLVNZ remains a volunteer organisation of choice in Aotearoa by:

· Coordinating volunteer recognition/acknowledgement, including collation of volunteer stories / content.

· Helping design and undertake retention initiatives, including running reward and recognition programmes.

· Planning, delivering, and coordinating volunteer events.

· Identifying and managing 3rd party partnership opportunities as part of volunteer reward and recognition.

· Sourcing and collating volunteer feedback and reporting on insights .

· Working with the Volunteer Services team to support the delivery of strategic initiatives .

· Handling administration tasks as required for the role.

Ko wai koe | About you

You will be well versed in reward / recognition and event management in the not-for-profit sector, ideally in the volunteering domain. You’ll also have:

· A minimum of 3 years’ experience of administration and event planning.

· Knowledge of best practice relating to volunteer connection and a deep understanding of what makes volunteers tick.

· Analytical and problem-solving skills, with a solution focused lens .

· A strategic thinker, able to translate strategy and goals into plans and actionable initiatives .

· Excellent oral and written communication skills along with sound listening skills.

· Strong relationship building, collaboration skills and ability to work effectively with multiple stakeholder groups.

· Ability to challenge convention, develop/implement change and identify opportunities for continuous improvement.

· Experience with CRM systems, preferably SalesForce for not-for-profits .

· Proficiency in MS Outlook, Word, Excel, PowerPoint, and online tools .

· Working knowledge and understanding of social media and content development .

Me pēhea te tuku tono | How to apply

This is a great opportunity to join an organisation that is truly passionate about helping theirclients, while also offering rewarding career opportunities, great staff benefits, and a flexiblework environment where possible! As we strive to be a for purpose organisation, our staff take anactive interest and participate in fundraising and volunteer opportunities.

To show an interest in this position, please click ‘Apply Now’ and submit a formal applicationthrough our Careers Portal. Should you have any questions, please contact our Recruitment Team [email protected]

Joining Blind Low Vision NZ means being part of a whānau that values and celebrates the uniquecontribution each individual brings. We encourage suitably qualifiedindividuals who are blind, have low vision or any other disability to apply. We aspire toincrease the representation of a diverse workforce within our organisation.We care about the wellbeing and success of our people, providing a supportive and inclusiveworking environment where people can thrive and be their true selves.We are dedicated to the principles of Te Tiriti o Waitangi and continue to develop ourunderstanding and implementation of the principles through all aspects of our work.