Salary :
$79,200 - 95,873 yearly
This is a relationship-led role focused on the Auckland labour market. As a Work Broker, you partner with employers to understand workforce needs, influence hiring decisions, and connect businesses with people ready to work. This is a front-facing role. You’ll spend much of your time meeting employers, building networks, and working across the Auckland region rather than being desk-based.
You’ll work in a fast-moving environment where priorities shift and collaboration across teams is essential. This role attracts people from recruitment, sales, account management, and industry roles who want to apply their skills in a role with real impact.
Why this role exists: This role is about creating employment opportunities for people who need a chance. You’ll work alongside Case Managers and employment teams to move people into jobs while building trusted partnerships with employers across Auckland.
Employer engagement and partnerships
• Proactively meet employers, visit workplaces, and build strong relationships across Auckland
• Understand workforce needs and identify hiring opportunities
• Promote MSD employment initiatives and services to businesses
• Develop ongoing hiring pipelines and future workforce opportunities
• Travel across the Auckland region to meet employers and attend events
Recruitment and placement
• Promote vacancies and connect employers with suitable candidates
• Support recruitment, onboarding, and retention
• Advocate for candidates by promoting their strengths to employers
• Work closely with Case Managers to place people into sustainable work
Collaboration and programme delivery
• Contribute to wider employment programmes and initiatives
• Share labour market insights across teams
• Maintain accurate records and manage multiple workstreams
You understand employers and know how to build trusted relationships. You may come from recruitment, agency or internal talent roles, account management, business development, industry leadership, or employment services. You will bring:
• Experience working with employers, clients, or stakeholders to achieve outcomes
• Confidence networking, building relationships, and identifying opportunities
• Comfort with proactive outreach and engagement
• Strong organisation and the ability to manage competing priorities
• Resilience and adaptability in a fast-changing environment
• Motivation to focus on people and employment outcomes
• A full NZ Driver Licence
• NZ Citizenship, Permanent Residency or Australian Citizenship
You can copy and paste the link into your browser: https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/work-broker.docx
Starting salary dependent on relevant skills, experience, and knowledge.
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form. In your cover letter, please answer the following two questions:
Q1: Describe how you have built relationships with employers or clients to create hiring or employment opportunities. What approach did you take and what was the outcome?
(Max 1,500 characters)
Q2: Describe a time you worked in a fast-changing environment where priorities or expectations shifted. How did you adapt and still deliver results?
(Max 1,500 characters)
The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.
All applications must be made online. If this is not possible or if you have any queries, please contact the Manager Regional Employment Denise Bayne on [email protected]
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
New Zealand Ministry Of Social Development
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