Hozpitality - Host/Server

Job Number 24066811
Job Category Food and Beverage & Culinary
Location Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Host in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.


Located on the 20th floor of the Four Points by Sheraton Hotel on Queen Street, The Churchill is one of the highest rooftop bars in New Zealand and unveils unrivalled spectacular panoramic views of the city.


We specialise in gin and cocktails, boasting nearly 200 gin styles and presenting a specially curated, unique and luxurious Winston Churchill themed cocktail menu. These highlight spirits and flavours from around the globe for even the most discerning drinker.


Guest experience is at the core of our brand. We provide a fine-dining, stylistic approach to bar service and aim to enhance every guest's experience by offering elite knowledge, service and product. Position Summary:

• Greet and seat travellers, whilst explaining the outlet and exceeding their expectations
• Guide travellers through the bars and provide any assistance needed
• Assist with managing all bar bookings and enquiries whilst maintaining attention to detail
• Provide a friendly genuine service throughout the complete food and beverage experience, creating a place with the traveller in mind
• Understand traveller requirements and deliver service excellence with each customer experience
• Support your Food and Beverage team in general operational tasks
• Build and strengthen relationships with existing and new travellers to enable future bookings

About You:

• Relevant experience in a similar role
• Valid working visa for New Zealand
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

Our Benefits:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Four Points Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years. Apply now! Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.