Agency Account Director

Overview

Are you a sharp suit playing SAM that’s looking for a bigger agency role to step into. This new Account Director position is within an Auckland agency, working alongside management where your ideas and viewpoints will be heard and valued. You’ll be working across some exciting APAC clients for, campaigns, advertising, brand and digital marketing.

The Pond Recruitment is now on the hunt for a vibrant, energetic, Account Director, on behalf of our valued client. The role fits within a talented client services team of five where you will be managing one other Account Manager in a pod. To be successful in this role you’ll need to be passionate about creative work, valuable insights, a great communicator, with a positive voice and dedicated work ethic.

The role sits under the direction of the client service lead, where you will play an intricate part in the management of an array of senior clients, ensuring key projects stay on time and budget. We are looking for someone who is astutely agile, covering responsibilities such as, project roadmaps, timelines, consumer insights, creative briefs, resource planning, and job cost reporting.

This senior level role requires an individual who is results driven; an all-round team player who thrives of the results of hard work and someone who can work and convert new project clients into long-term retained clients.

You will love a community-driven culture and be passionate about creative communications and branding, acting as a loyal advocate for their clients’ brands.

The breakdown

We are looking for:

• 8+ years’ working in an agency client service background
• Any Healthcare or Pharmaceutical marketing experience a bonus

Proven results and experience in account management…

• Ownership of project roadmaps including: job creation, briefing, timelines, WIP’s, traffic & resource planning.
• Developing reverse & creative briefs, questioning client project task, briefs and goals.
• Strong organisational skills, employee’s, managing teams, freelancers & suppliers.
• High level of verbal & written communication skills including persuasive and confident presentational skills.
• Understanding of creative process, techniques on all common media platforms.

Strength in relationship management…

• Fostering robust client relationships through trust, transparency and loyalty.
• Ongoing knowledge building and researching into client business, services, products and strategies.
• Dedication to clients through cultivation of, reciprocal relationships founded on a partnership.
• Developing troubleshooting strategies for relationships, identifying issues, and providing escalation or additional support as required with clients.

And strong financial acumen…

• Preparing budgets accurately for quoting, managing purchase orders, and handling invoicing. Ensuring consistent pricing and scoping while addressing client concerns, constraints, and providing solutions.
• Job cost reporting, financial troubleshooting, maximising agency revenue and profitability.
• Monthly revenue forecasting on retained clients.

Are you someone who is:

• Someone with a strong understanding of agency purpose?
• Has the ability to foster open, productive and supportive team engagement?
• A team player with a growth based mindset?
• Has an enthusiastic go getter nature?

The reward

• $120k+ per annum + Kiwi Saver
• Monthly phone and internet allowance
• Work from home 2 day per week
• Birthday leave
• Central Auckland office– close to public transport

Apply today

If this role sounds like you, apply today or email Jordyn directly on  with a brief summary of why you may be interested in this position. Alternatively, you can call Leighton on  for a confidential chat.

About The Pond Recruitment

The Pond is committed to becoming New Zealand’s number one specialist recruiter in the Digital & Tech, Creative & Design, and Marketing, Media & Sales sectors. We focus on finding the best candidates in the local and overseas market, that last the distance and help transform our clients’ businesses. Established in 2006, The Pond is driven by a dedicated team of experienced recruiters and support team who get results for clients and candidates daily. Our audited placement average is 4.6 years, so the people we place do stick.