Senior Workspace Engineer

• Position: Senior Workspace Engineer
• Location: Christchurch, New Zealand
• Company: Health New Zealand, Department of Digital Services (D&D)

Mō te tūnga | About the role

Health New Zealand is dedicated to providing quality healthcare services to the people of New Zealand. As part of the Department of Digital Services (D&D), we are committed to leveraging technology to enhance patient care and improve operational efficiency across the healthcare system.

The Senior Workspace Engineer is a vital member of our nationwide D&D Team, based in Christchurch. In this role, you will be responsible for overseeing the Manu (our Citrix VDI platform) and managing its day-to-day operations. The Manu desktop is utilized across Canterbury and West Coast, making this role crucial for ensuring seamless functionality and technical excellence.

Key Responsibilities:

• Manage the day-to-day operations of the Manu (Citrix VDI) platform, ensuring optimal performance and user satisfaction.
• Provide technical leadership within the team and act as an escalation point for all supported technologies.
• Drive continuous improvement initiatives, staying abreast of industry developments and contributing to strategies to enhance Health-IT services.
• Collaborate with stakeholders to understand and support organizational goals and health system strategies.
• Monitor and resolve incidents and requests within agreed service levels.
• Provide 3rd level technical support and after-hours support as needed.
• Maintain infrastructure, technical documentation, and conduct technical peer reviews.
• Manage the lifecycle of technology platforms, including research, testing, and implementation of new technologies.
• Act as the technical lead for assigned projects, completing all associated activities including design, documentation, and implementation.
• Assist in risk management, including identifying, managing, and reporting risks.
• Contribute to professional development by completing formal training and sharing knowledge with team members.
• Foster a culture of knowledge sharing and collaboration within the team and across D&D.

Ngā pūkenga me ngā wheako | Skills and experience

Essential Requirements:

• Bachelor's degree in Computer Science, Business Computing, or equivalent experience.
• Advanced IT professional qualifications, ideally including ITIL certification.
• Minimum 5+ years of experience in managing large enterprise end-user computing/workspace environments.
• Experience in a Senior IT Engineering role preferred.
• Proficiency with Microsoft Windows and Microsoft 365 technology stack.
• Experience with virtualization technologies, specifically Citrix.
• Strong understanding of cybersecurity principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment and provide technical leadership.

Desirable Skills:

• Experience in the health sector or public sector.
• Familiarity with cloud platforms such as Azure or AWS.
• Proficiency with PowerShell scripting and other relevant tools.
• Knowledge of video conferencing systems and integration with Teams.
• Experience with mixed-platform environments (Windows, iOS, Android).
• Experience with MSI-based packaging solutions.

If you are a highly skilled Senior Workspace Engineer looking to make a difference in the healthcare sector, please submit your resume and cover letter by clicking on apply now.

Be sure to highlight your relevant experience and qualifications, and why you are interested in joining Health New Zealand.

 Mō mātou | About Us

“Ko ngā tāngata, te mātua mahi- Putting people at the heart of all we do”

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Health NZ Te Whatu Ora Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value​​​​​​​s):

• Care and respect for others - Manaaki me te whakaute i te tangata.
• Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
• Responsibility for outcomes - Te Takohanga i ngā hua

Ngā  hua | Benefits of working at Health NZ Te Whatu Ora 

When you work at the Health NZ, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self

Tono ināianei | Apply Now

Only applications submitted via our career site will be accepted, therefore please apply directly on our career site here. 

Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date.