Account Support Officer - Remote Work

Job Description:

First Data is seeking a part-time Account Support Officer to join our team in Tauranga, Bay Of Plenty, NZ. This is a remote work opportunity at the Associate Level, requiring a minimum of 3 years of experience in a similar role. The ideal candidate will be resourceful and resilient, with strong communication and adaptability skills.

Responsibilities: - Provide support to account managers in maintaining client relationships - Assist in the onboarding process for new clients - Handle client inquiries and resolve issues in a timely manner - Prepare and distribute reports to clients as needed - Collaborate with internal teams to ensure client satisfaction - Stay up to date on industry trends and best practices - Participate in team meetings and training sessions as required

Requirements: - 3+ years of experience in account support or a related field - Strong communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in business or a related field preferred - Excellent organizational skills and attention to detail - Ability to work independently and as part of a team

Benefits: - Paid Time Off (PTO) - Paid overtime - Travel opportunities - Opportunities for professional development and growth

Equal Opportunity Statement: First Data is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.