Account Support Officer - Remote Work

Job Description:

Air New Zealand is seeking a reliable and confident Account Support Officer to join our team on a part-time basis. This is a remote work opportunity based in Tauranga, Bay Of Plenty, NZ.

Responsibilities: - Provide support to the Account Manager in managing client accounts and relationships - Assist with client inquiries, escalations, and issue resolution - Coordinate with internal departments to ensure timely delivery of services and solutions - Prepare and analyze reports on account performance and key metrics - Assist in the development and implementation of client account strategies - Collaborate with colleagues to ensure the highest level of customer satisfaction - Proactively identify opportunities for account growth and upselling - Maintain up-to-date knowledge of Air New Zealand products and services

Requirements: - Minimum of 4 years of experience in a similar role - Associate level of seniority - Reliable and confident personality traits - Strong soft skills in innovation and planning - Excellent communication and interpersonal skills - Ability to work independently and remotely - Proficiency in Microsoft Office suite - Bachelor's degree in Business Administration or related field preferred

Benefits: - Employee discounts on Air New Zealand products and services - Remote work flexibility - Free accommodation during business travel

Working Environment: As an Account Support Officer at Air New Zealand, you will have the opportunity to build strong relationships with colleagues, clients, and partners. Our team values collaboration, innovation, and excellence in customer service.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Air New Zealand is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.