Chat Support Officer - Remote Work

Job Description:

Realogy Holdings is seeking a motivated and resilient Chat Support Officer to join our team on a remote part-time basis in Tauranga, Bay Of Plenty, NZ. This entry-level position is perfect for someone who is looking to gain valuable experience in a supportive and dynamic work environment.

Responsibilities: - Provide customer support through online chat platforms - Respond to customer inquiries in a timely and professional manner - Resolve customer issues and escalate complex problems to the appropriate team - Proactively engage with customers to drive sales and improve customer satisfaction - Maintain accurate records of customer interactions and transactions

Requirements: - Excellent communication skills - Ability to multitask and prioritize work effectively - Strong problem-solving skills - Ability to work independently with minimal supervision - Comfortable using technology and learning new software quickly - Strategic planning skills - Persuasion skills - Resilient and motivated personality traits

Benefits: - Paid overtime - Travel opportunities - Parental leave - Opportunity for career growth and development

Working Environment: At Realogy Holdings, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is supportive and collaborative, always working towards a common goal of providing exceptional customer service.

Deadline to apply: 2024-05-02

Equal Opportunity Statement: Realogy Holdings is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.