Chat Support Representative - Remote Work

We are currently seeking a motivated and resilient Chat Support Representative to join our team at HCA Holdings. This is a remote work position based in Christchurch, Canterbury, NZ, with part-time hours and an Associate Level seniority. The ideal candidate will have at least 2 years of experience in a similar role.

Responsibilities: 1. Provide timely and accurate responses to customer inquiries via chat support 2. Assist customers with product or service-related questions and issues 3. Troubleshoot technical problems and provide solutions 4. Collaborate with team members to ensure a seamless customer experience 5. Maintain a high level of professionalism and customer service at all times

Requirements: 1. Motivated individual with a strong work ethic 2. Resilient attitude and ability to handle challenging situations with grace 3. Excellent teamwork skills and ability to work collaboratively with colleagues 4. Creative problem-solving abilities 5. Previous experience in customer service or chat support roles is preferred

Benefits: 1. Gym membership 2. Paid overtime opportunities 3. Paid Time Off (PTO)

Working environment: At HCA Holdings, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, teamwork, and collaboration in our work culture.

Deadline to apply: 2024-07-03

Equal opportunity statement: HCA Holdings is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.