Client Relations Assistant - Remote Work

Job Description:

Citigroup is seeking a motivated and detail-oriented individual to join our team as a Client Relations Assistant in a remote work position. As a Client Relations Assistant, you will be responsible for assisting with managing client relationships and ensuring client satisfaction. This is a part-time position at the Associate Level, requiring a minimum of 3 years of experience in client relations or a related field.

Responsibilities: - Assist with managing client relationships by responding to inquiries, resolving issues, and providing support as needed - Conduct research on client needs and preferences to tailor services and products to meet their expectations - Collaborate with internal teams to ensure seamless communication and coordination for the benefit of clients - Assist with preparing reports, presentations, and other materials for client meetings - Monitor client feedback and satisfaction levels to identify areas for improvement - Use persuasion and negotiation skills to resolve conflicts and secure client agreements - Stay up-to-date on industry trends and market developments to provide informed recommendations to clients

Requirements: - Resourceful and reliable individual with a strong attention to detail - Excellent research and persuasion skills - Minimum of 3 years of experience in client relations or a related field - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and customer relationship management software

Benefits: - Free food - Relocation allowance - Vision insurance

Working Environment: At Citigroup, we encourage curiosity and questioning to fuel innovation and growth. We value a collaborative and supportive work environment where team members can thrive and achieve their full potential.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Citigroup is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.