Client Relations Officer - Remote Work

Job Description:

Domtar is seeking a passionate and dedicated Client Relations Officer to join our team on a part-time remote basis in Nelson, Nelson, NZ. As an Associate Level professional with at least 4 years of experience in client relations, you will play a vital role in maintaining and enhancing the relationships we have with our clients.

Responsibilities: - Develop and maintain strong relationships with clients through regular communication and meetings - Act as the main point of contact for client inquiries, concerns, and feedback - Collaborate with internal teams to ensure client needs are met and exceeded - Identify opportunities to upsell products or services to existing clients - Conduct market research to stay informed about industry trends and competitive offerings - Create and implement strategic plans to improve client satisfaction and retention - Prepare reports on client feedback and performance metrics - Attend conferences, trade shows, and other industry events to network and build relationships

Requirements: - Bachelor's degree in Business Administration or related field - 4+ years of experience in client relations or a similar role - Strong communication and interpersonal skills - Strategic planning and cooperation skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Excellent organizational and time management abilities - Experience working remotely is a plus

Benefits: - Travel opportunities to attend industry events and client meetings - Free accommodation during travel - Training and professional development opportunities to enhance your skills and knowledge

Working Environment: At Domtar, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We value collaboration, innovation, and continuous improvement in everything we do.

Deadline to Apply: June 23, 2024

Equal Opportunity Statement: Domtar is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.