Client Relations Officer - Remote Work

Job Description:

Delek US Holdings is seeking a confident and dedicated Client Relations Officer to join our team on a part-time remote basis in Auckland, Auckland, NZ. As an Entry Level Client Relations Officer, you will be responsible for managing client relationships and ensuring the satisfaction of our clients.

Responsibilities: - Communicate with clients to understand their needs and address any concerns or inquiries - Maintain strong relationships with existing clients through regular check-ins and follow-ups - Provide excellent customer service and support to clients via phone, email, and other communication channels - Collaborate with internal teams to ensure client needs are met and issues are resolved promptly - Assist with client onboarding and account setup processes - Provide feedback to management on client satisfaction and areas for improvement - Keep detailed records of client interactions and transactions

Requirements: - Strong communication skills - Ability to manage multiple clients and prioritize tasks effectively - Excellent people management skills - Ability to work independently and in a remote team environment - Confidence in dealing with clients and resolving issues - No prior experience required, but a willingness to learn and grow in the role

Personality traits: confident, dedicated Soft skills: people management, communication

Benefits: - Disability insurance - Dental insurance - Company transportation

Working environment: At Delek US Holdings, we promote work-life balance and prioritize employee well-being. Our remote work setup allows for flexibility and autonomy while still providing a supportive team environment.

Deadline to apply: 2024-06-29

Equal Opportunity Statement: Delek US Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.