Client Relations Specialist - Remote Work

Job Description:

Nike is seeking a talented and motivated Client Relations Specialist to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home in Wellington, New Zealand.

Responsibilities: - Develop and maintain strong relationships with clients, providing exceptional customer service and support. - Serve as the primary point of contact for clients, addressing inquiries, issues, and feedback in a timely and professional manner. - Collaborate with internal teams to ensure client satisfaction and achieve business objectives. - Implement strategies to grow and retain client accounts, driving revenue and profitability. - Communicate with clients via phone, email, and online platforms to provide updates, guidance, and support. - Track and report on client interactions, identifying areas for improvement and proactively addressing concerns. - Assist in the development of marketing materials and client communications, ensuring consistency and accuracy. - Stay informed about industry trends and best practices, sharing insights with the team to drive innovation and success.

Requirements: - 2+ years of experience in client relations, customer service, or a related field. - Motivated and energetic personality, with a passion for building strong relationships and delivering exceptional service. - Strong emotional intelligence and project management skills, able to effectively navigate complex situations and prioritize tasks. - Excellent communication skills, both written and verbal, with the ability to engage with clients at all levels. - Proficiency in Microsoft Office Suite and CRM software, with the ability to learn new technology quickly. - Bachelor's degree in business, marketing, or a related field preferred.

Benefits: - Company-provided equipment for remote work. - Paid overtime for extra hours worked. - Dental insurance to maintain your health and well-being.

Working Environment: At Nike, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to delivering the best possible outcomes for our clients and providing a supportive and collaborative work environment for all team members.

Equal Opportunity Statement: Nike is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law.

Deadline to apply: July 5, 2024. Apply now to join our dynamic team and make a difference in client relations at Nike!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.